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For Companies At a Glance
- Tasks: Provide 1st and 2nd line user support and troubleshoot incidents.
- Company: Join an international consultancy with a vibrant team in London.
- Benefits: Gain hands-on experience while studying for relevant qualifications.
- Why this job: Kickstart your IT career and develop valuable technical skills.
- Qualifications: Five GCSEs including Maths and strong communication skills.
- Other info: Diverse applicants are encouraged to apply for this exciting opportunity.
The predicted salary is between 800 - 1400 £ per month.
An international consultancy is seeking an IT Apprentice to join their team in London. The role involves providing 1st and 2nd line user support, troubleshooting incidents, and setting up devices.
Ideal candidates should possess five GCSEs including Maths and have strong organizational and communication skills. This apprenticeship offers the opportunity to learn and develop technical skills while studying for relevant qualifications. Applicants from diverse backgrounds are encouraged to apply.
IT Apprentice: Help Desk & Desktop Support Trainee employer: Cundall
Contact Detail:
Cundall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Apprentice: Help Desk & Desktop Support Trainee
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the consultancy on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. We can role-play with a friend or use online resources to get comfortable talking about our skills and experiences.
✨Tip Number 3
Show off your passion for tech! Bring examples of projects or experiences that highlight your troubleshooting skills and eagerness to learn. This will make us stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace IT Apprentice: Help Desk & Desktop Support Trainee
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your organisational and communication skills in your application. We want to see how you can bring those skills to the table, especially since they’re key for this role!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific requirements of the IT Apprentice role. We love seeing candidates who take the time to connect their experiences with what we’re looking for.
Be Yourself: We value diversity and authenticity, so don’t be afraid to let your personality shine through in your application. Share your unique background and experiences that make you a great fit for our team!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at Cundall
✨Know Your Tech Basics
Brush up on your IT fundamentals, especially around 1st and 2nd line support. Be ready to discuss common troubleshooting steps for issues like connectivity problems or software glitches. Showing that you understand the basics will impress the interviewers.
✨Show Off Your Communication Skills
Since this role involves user support, practice explaining technical concepts in simple terms. You might be asked how you would help a non-technical person with an issue. Clear communication can set you apart from other candidates.
✨Demonstrate Your Organisational Skills
Prepare examples of how you've managed tasks or projects in the past. Whether it's keeping track of assignments at school or organising a group project, showing that you can stay organised will highlight your suitability for the role.
✨Ask Thoughtful Questions
At the end of the interview, have a couple of questions ready about the apprenticeship or the team. This shows your interest in the role and helps you gauge if the company is the right fit for you. It’s a win-win!
