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- Tasks: Provide user support, manage IT incidents, and troubleshoot software issues.
- Company: Award-winning consultancy in Greater London with a focus on training.
- Benefits: Gain technical skills, day-release study for qualifications, and supportive learning environment.
- Why this job: Kickstart your IT career with hands-on experience and professional growth.
- Qualifications: Five GCSEs or A-levels including Maths, strong communication skills, and eagerness to learn.
- Other info: Entry-level role with excellent training opportunities.
The predicted salary is between 800 - 1400 £ per month.
An award-winning consultancy in Greater London is seeking an IT Apprentice to provide excellent user support and manage IT incidents. This entry-level role offers training opportunities and the chance to develop technical skills.
Duties include:
- Setting up devices
- Troubleshooting software issues
- Documenting IT processes
Candidates should have at least five GCSEs or A-levels including Maths, excellent communication skills, and a willingness to learn. The position also includes day-release study for academic qualifications.
IT Apprentice: Help Desk Pro in Training employer: Cundall Johnston & Partners LLP
Contact Detail:
Cundall Johnston & Partners LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Apprentice: Help Desk Pro in Training
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role involves user support, being able to explain technical issues in simple terms is key. Try role-playing with a friend or family member to build your confidence.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current employees on LinkedIn or attend industry events. You never know who might give you a heads-up about job openings or offer valuable advice.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace IT Apprentice: Help Desk Pro in Training
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about user support, make sure to highlight your excellent communication skills in your application. We want to see how you can explain technical issues in a way that everyone can understand!
Tailor Your CV and Cover Letter: Don’t just send out the same CV and cover letter for every job. Take a bit of time to tailor them specifically for the IT Apprentice role. Mention your GCSEs or A-levels, especially Maths, and any relevant experience you have.
Be Ready to Learn: We’re looking for someone with a willingness to learn, so don’t be shy about sharing your eagerness to develop your technical skills. Mention any courses or self-study you've done that shows your commitment to growing in the IT field.
Apply Through Our Website: Make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Cundall Johnston & Partners LLP
✨Know Your Tech Basics
Brush up on your technical knowledge related to IT support. Familiarise yourself with common software issues and troubleshooting techniques. This will show the interviewers that you're ready to dive into the role and can handle the day-to-day challenges.
✨Show Off Your Communication Skills
Since excellent communication is key in this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would help a user with a problem, so think about how to convey your ideas clearly and effectively.
✨Demonstrate Your Willingness to Learn
This position is all about growth, so highlight your eagerness to learn new skills. Share examples of how you've tackled challenges in the past or any relevant courses you've taken. This will reassure them that you're committed to developing your technical abilities.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the training opportunities and the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
