Overview
In this role you will support service-manufacture order handling, TECO, business completion and invoicing, and quotes for service/overhaul. You will maintain SAP data, manage supplier liaison and tracking, and draft repair plans with complete job packs. You will regularly check in with technicians and update customers, ensuring compliance with service processes and timely completion. Based in the rail service office in Wellingborough, you will contribute to efficient service operations and cross-functional collaboration with the team.
Responsibilities
- Open service/manufacture orders and TECO/invoicing processes
- Prepare quotes for service/overhaul (SAP or other)
- Raise subcontract purchase requisitions and purchase orders
- Liaise with suppliers and track parts/returns
- Maintain and update trackers and all SAP details
- Draft repair plans and compile complete job packs
- Regularly communicate with technicians and customers
- Audit job packs for compliance and timely completion
Key requirements
- Service Advisor experience
- Mechanical knowledge
- Engine knowledge
- strong communication
- coordination and follow-through
- attention to detail
- SAP knowledge
- mechanical/engine knowledge
- documentation and job-pack preparation
Service Administrator employer: Cummins
Cummins is an excellent employer for aspiring Sales and Marketing professionals, offering a supportive apprenticeship programme in Darlington, UK. With a focus on employee growth, you will gain invaluable skills and experience within a major global organisation, while enjoying a collaborative work culture that champions continuous improvement and customer engagement. The opportunity to study at Darlington College alongside hands-on experience ensures a well-rounded foundation for your future career.
