At a Glance
- Tasks: Lead a dynamic sales team and drive growth in the aftermarket parts sector.
- Company: Join Cummins, a leader in innovation and equal opportunity employment.
- Benefits: Flexible on-site work, competitive salary, and opportunities for professional development.
- Other info: Exciting role with potential for travel and career advancement.
- Why this job: Make a real impact by enhancing customer experiences and driving business transformation.
- Qualifications: Degree in Sales or Marketing preferred; strong leadership and analytical skills required.
The predicted salary is between 58540 - 71548 £ per year.
We are looking for a talented Sales Operations Leader to join our team specializing in Sales for our Parts WEL UK Department in Wellingborough, United Kingdom. This role might require up to 25% of domestic travel.
In this role, you will make an impact in the following ways:
- Lead and inspire a high-performing Business Development Representative team, creating a culture of accountability, collaboration, and continuous development while ensuring alignment with business priorities and growth objectives across the UK & Ireland aftermarket business.
- Drive profitable aftermarket parts growth by identifying new business opportunities, expanding market share, and developing sales strategies that strengthen customer retention and increase revenue across multiple market segments.
- Enhance the customer experience by ensuring customer enquiries are managed efficiently, issues are resolved proactively, and customer expectations are consistently exceeded to build long-term loyalty and trust.
- Leverage business analytics and Salesforce insights to monitor sales performance, identify trends, uncover growth opportunities, and make data-driven decisions that improve commercial outcomes.
- Partner with cross-functional stakeholders including Business Development Leaders, Customer Support, Marketing, Supply Chain, Finance, and Aftermarket teams to align strategies, improve processes, and deliver business objectives.
- Build and strengthen strategic customer relationships through regular engagement with key accounts and prospective customers, identifying customer needs and converting opportunities into sustainable business growth.
- Champion operational excellence and business transformation, driving process improvements, KPI ownership, CRM adoption, and supporting initiatives such as SAP implementation to improve efficiency and sales effectiveness.
- Develop future sales capability through coaching, mentoring, succession planning, and talent development, ensuring the team is equipped to meet evolving customer needs and support long-term business success.
Qualifications:
- University or college degree in the field of Sales or Marketing with an MBA preferred, or an acceptable combination of education and experience.
- Significant level of relevant work experience required. Experience as a sales representative and other sales support function desirable. Experience in strategy, management/budget holding, product, technical roles, and/or CRM systems and tools is beneficial.
To be successful in this role you will need the following:
- Strong people leadership and coaching skills to develop, motivate, and retain a high-performing Business Development Representative team while driving accountability, engagement, and continuous improvement.
- Commercial and analytical acumen to interpret sales data, leverage Salesforce insights, identify growth opportunities, and translate market trends into effective sales and business strategies.
- Excellent customer and stakeholder management skills to build trusted relationships with key customers and collaborate effectively with Business Development Leaders and cross-functional teams to deliver business objectives.
- A results-oriented mindset with strong operational focus to manage day-to-day sales activities, drive process improvements, lead business transformation initiatives, and consistently achieve customer satisfaction, sales growth, and operational performance targets.
Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.
Sales Operations Leader employer: Cummins
Cummins is an excellent employer for aspiring Sales and Marketing professionals, offering a supportive apprenticeship programme in Darlington, UK. With a focus on employee growth, you will gain invaluable skills and experience within a major global organisation, while enjoying a collaborative work culture that champions continuous improvement and customer engagement. The opportunity to study at Darlington College alongside hands-on experience ensures a well-rounded foundation for your future career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Leader
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Operations Leader at Cummins, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Cummins. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Operations Leader. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Operations Leader
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Cummins:When writing your cover letter, make sure to tailor your message specifically for Cummins. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Cummins
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Cummins that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Cummins that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Cummins’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
