At a Glance
- Tasks: Support travel and expense services while gaining hands-on experience in a global company.
- Company: Join Cummins, a leader in the industry with a supportive culture.
- Benefits: Earn a Level 3 qualification, flexible hours, and valuable work experience.
- Other info: Dynamic learning environment with opportunities for growth and development.
- Why this job: Kickstart your career in travel services and make a real impact.
- Qualifications: GCSEs in Maths and English at Grade 5/B or equivalent; A-Levels desirable.
The predicted salary is between 18000 - 25000 £ per year.
Summary of the course: The Travel Services Apprentice role is a developmental position within the Travel and Expense Services function. During the apprenticeship you will work 5 days per week, inclusive of 1 day per week for study at Darlington College. The working hours are 37.5 hours per week with flexibility to suit business needs. On completion of this apprenticeship, you will obtain a Level 3 Business Administration qualification. This role is a great opportunity to gain experience within the travel and expense functions and is responsible for supporting employees in multiple business units across different locations within Europe, Africa and the Middle East. During the apprenticeship, you will learn about different aspects of Travel & Expense Services within a global company and play an active role in contributing to the achievement of team deliverables.
Responsibilities: In this role, you will make an impact in the following ways:
- Supporting the day-to-day administration of the Cummins Corporate Card and Purchasing Card programmes across the UK, Europe, Africa, and the Middle East.
- Managing and responding to queries via Microsoft Teams and email in relation to Travel and Expense services.
- Delivering a high standard of customer service to both internal stakeholders and external partners.
- Responding to employee queries and providing guidance on Travel and Expense processes.
- Assisting with the preparation and distribution of reports for Business Units on a monthly and ad-hoc basis.
- Assisting with expense auditing within Concur and AppZen, applying sound judgement and attention to detail.
Qualifications: To be successful in this role you will need the following:
- Minimum of GCSE’s Maths and English (Lit and Lang) at Grade 5/B (or equivalent), all other subjects at 4/c or above.
- A-Level qualifications Grades A–E (Business or travel and tourism) are desirable.
- Previous work experience or voluntary experience is advantageous.
- Strong verbal and written communication skills.
- High level of attention to detail.
Why Cummins: As an apprentice at Cummins, you will have the chance to develop your skills and knowledge in a supportive and dynamic environment. Our program is designed to provide a comprehensive learning experience that prepares you for a successful career in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Apprenticeship – Travel and expenses services Level 3 in Darlington
✨Get Involved in Local Travel Events
Check out local travel fairs and tourism expos in your area—these are perfect for meeting potential employers and getting your foot in the door. Many companies like to hire apprentices directly from these events, so make sure to bring your A-game and be ready to chat about your passion for travel!
✨Leverage Your Academic Connections
If you’re studying tourism or a related course, tap into your uni's career services. They often have connections with companies looking for apprentices, plus they might host workshops or guest talks from industry professionals. These can be golden opportunities to impress potential employers.
✨Dive Into Travel Communities Online
Join online travel forums or social media groups where travel professionals hang out—think Facebook groups or LinkedIn communities. Share your insights and engage in discussions! The more visible you are, the better your chances of being noticed by companies like Cummins that might be on the lookout for apprentices.
✨Apply Directly Through Our Website!
Don’t forget to check out Cummins’s website for their apprenticeship openings. Applying directly can often set you apart from the crowd. Make your application stand out by showcasing your enthusiasm for travel and any relevant experience, even if it’s from a hobby or volunteer work!
We think you need these skills to ace Apprenticeship – Travel and expenses services Level 3 in Darlington
Some tips for your application 🫡
Show Your Passion for Travel:In your cover letter, let your enthusiasm for travel and tourism shine through! Mention any dreamy destinations you've visited or unique experiences you've had. This helps us see your genuine interest in the industry and how you can bring that passion to Cummins.
Highlight Customer Service Skills:For travel and tourism roles, customer service is key! Be sure to include any relevant experience you have in dealing with customers, whether it’s in a previous job or through volunteer work. Emphasising your transferable skills in communication and problem-solving can set you apart from other candidates.
Tailor Your CV to the Role:When crafting your CV, make it specific to the apprenticeship role. List any relevant studies or courses related to travel, hospitality, or tourism. Include specific projects or experiences that showcase what you have learned or how you've applied those skills practically, like event planning or travel organisation.
Focus on Learning Potential:As an applicant for an apprenticeship, we want to see your eagerness to learn! In your application, mention what you hope to gain from this opportunity and how it aligns with your career goals in the travel industry. Let us know you're willing to jump in and make the most of your experience with us at Cummins.
How to prepare for a job interview at Cummins
✨Show Off Your Passion for Travel
We know you’re excited about the travel and tourism industry, so let that shine through in your interview! Prepare to share your travel experiences, favourite destinations, or any travel-related projects you've worked on. This not only shows your enthusiasm but also lets interviewers at Cummins know you're genuinely invested in the role of Apprenticeship – Travel and expenses services Level 3.
✨Brush Up on Travel Trends
Given this is an apprenticeship in travel and tourism, staying updated on current trends is key. Familiarise yourself with popular travel destinations, emerging tourism technologies, and sustainability practices. Being able to discuss these topics during your interview could really make you stand out to Cummins!
✨Prepare for Customer Service Scenarios
In the travel and tourism field, you're bound to face customer service questions during your interview. Be ready to tackle hypothetical situations, like handling a delayed flight or accommodating a difficult customer. This will demonstrate your problem-solving skills and ability to remain calm under pressure, which is essential for Apprenticeship – Travel and expenses services Level 3.
✨Flexibility is Your Best Friend
As an apprentice, you’ll want to show that you’re adaptable and eager to learn. Be open about your desire to take on various tasks, from assisting with bookings to managing social media for Cummins. Highlighting your willingness to tackle different aspects of the role will show how well you fit into their team!
