At a Glance
- Tasks: Support sales operations and enhance client experience as a key contact for customers.
- Company: Join a thriving, people-centric enterprise in Blackburn.
- Benefits: Competitive salary, hybrid working, free healthcare, and employee incentives.
- Other info: Enjoy monthly yoga sessions and long service awards in a dynamic work environment.
- Why this job: Make a real impact by driving customer satisfaction and supporting sales growth.
- Qualifications: Fluency in German and English, strong communication, and organisational skills required.
The predicted salary is between 36800 - 36800 € per year.
We are seeking a proactive and detail-oriented Internal Sales Account Manager to support our sales operations and enhance the overall client experience. This role acts as a key point of contact for existing and prospective customers, ensuring smooth communication, efficient order processing, and strong relationship management. The successful Sales Account Manager will play a vital role in driving customer satisfaction, supporting sales growth, and maintaining high service standards across all interactions. Fluency in both German and English is essential to effectively support our international customer base.
Key Responsibilities
- Serve as a primary point of contact for inbound enquiries, providing timely and accurate information on products, services, and order status in both German and English.
- Build and maintain strong relationships with customers, ensuring a positive and consistent experience across different markets.
- Process orders, quotations, and returns efficiently while maintaining accurate records.
- Collaborate closely with external sales teams to support account management and business development activities.
- Proactively follow up on customer requests, quotations, and ongoing orders.
- Resolve queries and issues with a solution-focused approach, ensuring customer needs are met.
- Maintain up-to-date knowledge of company products, services, and processes.
- Identify opportunities to add value to customer interactions and support overall sales objectives.
- Assist with administrative tasks related to sales operations, reporting, and CRM updates.
This is a list of the main duties of the Sales Account Manager role and should not be considered an exhaustive list of duties.
What are we looking for?
- Fluency in both German and English (written and spoken) is essential.
- Strong communication skills with the ability to engage effectively with international customers.
- Excellent organisational skills with the ability to manage multiple tasks simultaneously.
- A customer-focused mindset with a professional and approachable manner.
- High attention to detail and accuracy in administrative tasks.
- Ability to work collaboratively within a team environment.
- Problem-solving skills with a proactive and positive attitude.
- Competence in using CRM systems and standard office software.
- Previous experience in a sales, account management, or client-facing role.
Our client can offer:
- Competitive Salary, £36,800.
- Hybrid Working (x1 day a week from home + flexible working).
- Free Bupa Private Healthcare.
- Free access to Employee Assistance Programme and Wellbeing.
- Dental and Optical Healthcare Programme.
- Aviva Pension Scheme with +2% company contributions up to 10%.
- Life Assurance of 4x salary.
- Free access to discount platform, Pluxee.
- Free Mortgage Broker Advisors.
- Long Service awards.
- Employee Incentives / Employee of the Month.
- Monthly Workplace Yoga Sessions.
- Christmas Savings Scheme.
- Holiday Buy & Sell.
- Free secure parking.
This is a fantastic opportunity for a driven and aspiring individual to join a thriving, people-centric enterprise. The successful candidate will be an excellent communicator, have high standards for their work and will be committed to driving the business forward through maintaining and developing the highest level of customer care.
German Speaking Account Manager in Preston employer: Cummins Mellor
Join a dynamic and people-centric company in Blackburn as a German Speaking Account Manager, where your contributions directly impact customer satisfaction and sales growth. Enjoy a competitive salary, hybrid working options, and a comprehensive benefits package including private healthcare, pension contributions, and employee incentives, all within a supportive work culture that prioritises professional development and well-being. This role offers a unique opportunity to thrive in a collaborative environment while building strong relationships with an international client base.
StudySmarter Expert Advice🤫
We think this is how you could land German Speaking Account Manager in Preston
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. Focus on common questions and how to showcase your fluency in both German and English – it’s a key part of the role!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. Mention something specific from your conversation to show you were engaged and are genuinely interested in the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace German Speaking Account Manager in Preston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your fluency in German and English, and any relevant sales or account management experience. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific examples of how you've built strong customer relationships or solved problems in previous roles. Let us know what makes you tick!
Showcase Your Communication Skills:Since this role involves a lot of communication, make sure your application showcases your ability to engage effectively with customers. Use clear and concise language, and don’t forget to proofread for any errors. We love attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Cummins Mellor
✨Brush Up on Your Language Skills
Since fluency in both German and English is essential for this role, make sure to practice speaking and writing in both languages. Prepare to answer common interview questions in both languages to demonstrate your proficiency and confidence.
✨Know the Company Inside Out
Research the company’s products, services, and values. Understanding their client base and how they operate will help you tailor your responses and show that you're genuinely interested in contributing to their success.
✨Showcase Your Customer-Focused Mindset
Prepare examples from your past experiences where you successfully managed customer relationships or resolved issues. Highlight your proactive approach and problem-solving skills to illustrate how you can enhance customer satisfaction.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple tasks and maintain attention to detail. You might want to share specific tools or methods you use to stay organised, especially in a fast-paced sales environment.
