At a Glance
- Tasks: Be the go-to person for customers, ensuring smooth communication and efficient order processing.
- Company: Join a thriving, people-centric enterprise in Blackburn.
- Benefits: Enjoy a competitive salary, hybrid working, and free healthcare perks.
- Other info: Flexible working, monthly yoga sessions, and great career development opportunities await you.
- Why this job: Make a real impact by enhancing customer experiences and driving sales growth.
- Qualifications: Fluency in German and English, strong communication, and previous sales experience required.
The predicted salary is between 36800 - 36800 € per year.
We are seeking a proactive and detail-oriented Internal Sales Account Manager to support our sales operations and enhance the overall client experience. This role acts as a key point of contact for existing and prospective customers, ensuring smooth communication, efficient order processing, and strong relationship management.
The successful Sales Account Manager will play a vital role in driving customer satisfaction, supporting sales growth, and maintaining high service standards across all interactions. Fluency in both German and English is essential to effectively support our international customer base.
Key Responsibilities- Serve as a primary point of contact for inbound enquiries, providing timely and accurate information on products, services, and order status in both German and English.
- Build and maintain strong relationships with customers, ensuring a positive and consistent experience across different markets.
- Process orders, quotations, and returns efficiently while maintaining accurate records.
- Collaborate closely with external sales teams to support account management and business development activities.
- Proactively follow up on customer requests, quotations, and ongoing orders.
- Resolve queries and issues with a solution-focused approach, ensuring customer needs are met.
- Maintain up-to-date knowledge of company products, services, and processes.
- Identify opportunities to add value to customer interactions and support overall sales objectives.
- Assist with administrative tasks related to sales operations, reporting, and CRM updates.
This is a list of the main duties of the Sales Account Manager role and should not be considered an exhaustive list of duties.
What are we looking for?- Fluency in both German and English (written and spoken) is essential.
- Strong communication skills with the ability to engage effectively with international customers.
- Excellent organisational skills with the ability to manage multiple tasks simultaneously.
- A customer-focused mindset with a professional and approachable manner.
- High attention to detail and accuracy in administrative tasks.
- Ability to work collaboratively within a team environment.
- Problem-solving skills with a proactive and positive attitude.
- Competence in using CRM systems and standard office software.
- Previous experience in a sales, account management, or client-facing role.
- Competitive Salary, £36,800.
- Hybrid Working (x1 day a week from home + flexible working).
- Free Bupa Private Healthcare.
- Free access to Employee Assistance Programme and Wellbeing.
- Dental and Optical Healthcare Programme.
- Aviva Pension Scheme with +2% company contributions up to 10%.
- Life Assurance of 4x salary.
- Free access to discount platform, Pluxee.
- Free Mortgage Broker Advisors.
- Long Service awards.
- Employee Incentives / Employee of the Month.
- Monthly Workplace Yoga Sessions.
- Christmas Savings Scheme.
- Holiday Buy & Sell.
- Free secure parking.
This is a fantastic opportunity for a driven and aspiring individual to join a thriving, people-centric enterprise. The successful candidate will be an excellent communicator, have high standards for their work and will be committed to driving the business forward through maintaining and developing the highest level of customer care.
If you're looking for some more information, then please give us a call. Speak to Amy Hutcheson, Principal Consultant.
German Speaking Account Manager in Blackburn employer: Cummins Mellor
Join a dynamic and people-centric company in Blackburn as a German Speaking Account Manager, where you will thrive in a supportive work culture that prioritises employee wellbeing and growth. Enjoy competitive benefits including hybrid working, private healthcare, and opportunities for professional development, all while making a meaningful impact on customer satisfaction and sales success. This role offers a unique chance to engage with an international clientele, ensuring your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land German Speaking Account Manager in Blackburn
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a German Speaking Account Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research the company and practice common interview questions. Make sure you can showcase your fluency in both German and English, as well as your customer-focused mindset. We want you to shine!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace German Speaking Account Manager in Blackburn
Some tips for your application 🫡
Show Off Your Language Skills:Since fluency in both German and English is a must, make sure to highlight your language skills right at the top of your application. Use both languages where appropriate to demonstrate your proficiency and make a great first impression!
Tailor Your Application:We want to see how you fit into our team! Take the time to customise your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. This shows us that you’re genuinely interested and have done your homework.
Be Customer-Focused:As an Account Manager, your role revolves around customer satisfaction. Share examples from your past experiences where you’ve gone above and beyond for clients. This will help us see your proactive approach and commitment to excellent service.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Cummins Mellor
✨Know Your Stuff
Make sure you’re well-versed in the company’s products and services. Familiarise yourself with their offerings, especially those relevant to the German-speaking market. This will help you answer questions confidently and show that you’re genuinely interested in the role.
✨Practice Your Languages
Since fluency in both German and English is essential, practice speaking and writing in both languages before the interview. You might even want to prepare answers to common interview questions in both languages to demonstrate your proficiency and comfort level.
✨Showcase Your Customer Focus
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight your problem-solving skills and how you maintained strong relationships. This will illustrate your customer-focused mindset, which is crucial for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, sales strategies, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
