Cummins Mellor is seeking a Complaints Advisor in Blackburn for a full-time, in-office role. You will handle and resolve customer complaints, ensuring they feel heard, valued and satisfied. The position focuses on quality service and process improvement.
The role emphasizes empathetic communication, adherence to policies, and collaboration across teams to deliver timely resolutions and positive customer experiences.
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Customer Experience Champion — Complaints & Resolution in Blackburn employer: Cummins Mellor
Join a dynamic financial services team in Blackburn as a Collections Administrator, where your administrative skills will be valued in a supportive and fast-paced environment. Enjoy a competitive salary, generous holiday allowance, and opportunities for professional development, all while working in a purpose-built office with free parking. Our culture promotes resilience and a positive attitude, ensuring you thrive while making a meaningful impact on customer relationships.
