Cummins Mellor in Blackburn is seeking an experienced Customer Service Manager to lead a team of Customer Claims Handlers and deliver a high-quality, efficient service. You will balance commercial performance with exceptional customer care and drive team development.
This hands-on role combines coaching, performance management and process improvement, with oversight of workflow, quality and regulatory compliance.
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Customer Claims Team Lead — Elevate Service & Performance in Blackburn employer: Cummins Mellor
Join a dynamic financial services team in Blackburn as a Collections Administrator, where your administrative skills will be valued in a supportive and fast-paced environment. Enjoy a competitive salary, generous holiday allowance, and opportunities for professional development, all while working in a purpose-built office with free parking. Our culture promotes resilience and a positive attitude, ensuring you thrive while making a meaningful impact on customer relationships.
