At a Glance
- Tasks: Manage customer accounts and support debt collection in a dynamic finance team.
- Company: Join a forward-thinking company with a supportive credit control team.
- Benefits: Flexible work hours, private healthcare, and wellness programmes.
- Other info: Enjoy monthly yoga sessions and employee incentives in a vibrant workplace.
- Why this job: Kickstart your finance career while making a real impact on cash flow.
- Qualifications: GCSEs in Maths and English; previous finance experience is a plus.
The predicted salary is between 30000 - 42000 £ per year.
We are offering an exciting opportunity for a motivated and organised individual to join our Credit Control team. As a Credit Controller, you will gain hands-on experience in managing customer accounts, supporting debt collection activities, and contributing to the company’s cash flow performance. Working alongside experienced finance professionals, you will develop key skills in communication, financial administration, data analysis, and customer service.
Key Responsibilities:
- Support the management of a portfolio of customer accounts.
- Assist in the timely and professional collection of outstanding debts.
- Maintain accurate and up-to-date electronic customer records.
- Respond to customer queries and assist in resolving disputes efficiently.
- Process transactions in line with company procedures.
- Support the monitoring of credit terms and limits.
- Assist with reporting on credit performance and identifying potential risks.
- Build and maintain positive working relationships with internal and external stakeholders.
- Ensure compliance with company policies and confidentiality standards.
This is a list of the main duties of the role and should not be considered an exhaustive list of duties.
Requirements:
- A genuine interest in developing a career in finance or credit control.
- Five GCSEs (or equivalent), including Maths and English.
- Previous credit control or accounts receivable experience, ideally within a high-volume environment.
- Strong communication and negotiation skills with the confidence to manage collection calls professionally.
- Good organisational skills and the ability to manage your time effectively.
- A proactive attitude with a willingness to learn and take initiative.
- Good attention to detail and accuracy when handling financial information.
- Basic IT skills, including Microsoft Excel and other computer systems.
- Ability to work to deadlines and remain professional under pressure.
- Trustworthy and able to handle confidential information with discretion.
Additional Information:
- Work Hours: Monday-Friday, (Office flexibility scheme) with one day from home after training.
- Free Bupa Private Healthcare.
- Free access to Employee Assistance Programme and Wellbeing.
- Dental and Optical Healthcare Programme.
- Aviva Pension Scheme with +2% company contributions up to 10%.
- Life Assurance of 4x salary.
- Free access to discount platform, Pluxee.
- Free Mortgage Broker Advisors.
- Long Service awards.
- Employee Incentives / Employee of the Month.
- Monthly Workplace Yoga Sessions.
- Christmas Savings Scheme.
- Holiday Buy & Sell.
Please reach out today to discuss the role in more detail!
Credit Controller in Blackburn employer: Cummins Mellor
Join a dynamic and supportive team as a Credit Controller, where you will not only enhance your finance skills but also enjoy a vibrant work culture that prioritises employee wellbeing and growth. With benefits like free private healthcare, flexible working arrangements, and opportunities for professional development, this role offers a rewarding career path in a company that values its employees and fosters a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Blackburn
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle customer disputes or manage collections. We want you to feel confident and ready to impress!
✨Tip Number 3
Show off your skills! If you have experience with Excel or any financial software, be sure to highlight that during interviews. We love seeing candidates who can hit the ground running!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for motivated individuals like you to join our team.
We think you need these skills to ace Credit Controller in Blackburn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in finance or credit control. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your genuine interest in the role and how you can contribute to our Credit Control team. Keep it professional but let your personality come through.
Showcase Your Skills:We’re looking for strong communication and organisational skills, so make sure to mention any relevant experiences that demonstrate these abilities. Think about times you’ve successfully managed customer accounts or resolved disputes.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you on board with our fantastic team!
How to prepare for a job interview at Cummins Mellor
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your maths skills and be prepared to discuss how you’ve handled numbers in previous roles. This will show your confidence and capability in managing customer accounts.
✨Showcase Your Communication Skills
Strong communication is key in this role. Think of examples where you've successfully resolved disputes or managed collection calls. Practise articulating these experiences clearly, as it will demonstrate your ability to maintain positive relationships with customers.
✨Be Organised and Proactive
The job requires good organisational skills and the ability to manage time effectively. Prepare to discuss how you prioritise tasks and handle multiple accounts. Share specific strategies you use to stay organised, which will highlight your proactive attitude.
✨Familiarise Yourself with Company Policies
Understanding the company's credit control policies and procedures can give you an edge. Research the company’s approach to debt collection and compliance standards. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
