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For Companies At a Glance
- Tasks: Assist customers and technicians with parts needs to enhance satisfaction and streamline operations.
- Company: Join Cummins Inc., a leader in service operations with a focus on teamwork.
- Benefits: Permanent role with Monday to Friday hours, competitive pay, and opportunities for growth.
- Why this job: Make a real impact by improving customer service and driving operational efficiency.
- Qualifications: High school diploma or equivalent experience; strong computer skills required.
- Other info: Be part of a dynamic team that values safety, collaboration, and continuous improvement.
The predicted salary is between 30000 - 42000 £ per year.
Overview
We are looking for a talented Service Parts Associate to join our team specializing in Parts for our Service Operations Department in Langley, United Kingdom.
This is a permanent role working Monday to Friday 8am – 4.30pm
Responsibilities
In this role, you will make an impact in the following ways :
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Enhancing Customer Satisfaction: By promptly assisting technicians and customers with parts needs, you’ll ensure smooth operations and build trust through reliable service.
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Promoting Safety and Compliance: Your adherence to Health, Safety, and Environmental standards helps maintain a safe workplace and sets a strong example for others.
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Driving Operational Efficiency: Through accurate processing of transactions and paperwork, you’ll help streamline parts counter operations and reduce delays.
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Strengthening Internal Collaboration: Working closely with technicians and other personnel to source parts fosters teamwork and improves service delivery.
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Mentoring and Developing Others: Sharing your knowledge and guiding less experienced team members will elevate the overall capability of the parts department.
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Supporting Continuous Improvement: Your participation in improvement projects contributes to innovation and better processes within the department.
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Boosting Revenue Opportunities: Identifying upsell opportunities for supporting products and services adds value for customers and supports business growth.
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Maintaining Inventory Accuracy and Organization: By managing stock levels and warehouse activities, you’ll help ensure parts availability and a clean, organized workspace.
Qualifications
Education/ Experience
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High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
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Proficiency in Microsoft applications, generating reports, and advanced level computer skills.
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Requires significant work experience or specialized skills obtained through education, training, or on-the-job experience.
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This position may require licensing for compliance with export controls or sanctions regulations.
Job Service
Organization Cummins Inc.
Role Category On-site
Job Type Shop
ReqID 2419301
Relocation Package No
#J-18808-Ljbffr
Service Parts Associate - SHOP employer: Cummins Inc.
Contact Detail:
Cummins Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Parts Associate - SHOP
✨Tip Number 1
Network like a pro! Reach out to current employees at the company or in similar roles. A friendly chat can give us insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want to show that we’re not just a fit for the role, but also for the team. Tailor our answers to reflect how we align with their mission!
✨Tip Number 3
Practice makes perfect! Do some mock interviews with friends or family. This helps us get comfortable with common questions and boosts our confidence when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email shows our appreciation and keeps us on their radar. Plus, it’s a great chance to reiterate our enthusiasm for the role!
We think you need these skills to ace Service Parts Associate - SHOP
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Service Parts Associate role. We want to see how your background aligns with enhancing customer satisfaction and driving operational efficiency.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. Don’t forget to mention your commitment to safety and compliance!
Showcase Your Team Spirit: Since collaboration is key in this role, share examples of how you’ve worked well with others in the past. We love seeing candidates who can strengthen internal collaboration and mentor their peers.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Cummins Inc.
✨Know Your Parts
Familiarise yourself with the types of parts relevant to the role. Research common issues technicians face and how specific parts can resolve them. This knowledge will help you demonstrate your understanding of the job and show that you're ready to enhance customer satisfaction.
✨Safety First
Brush up on Health, Safety, and Environmental standards before the interview. Be prepared to discuss how you would promote safety in the workplace. Showing that you prioritise safety will set a strong example and align with the company's values.
✨Team Player Mindset
Think about examples from your past experiences where you've collaborated with others. Be ready to share how you’ve worked closely with technicians or other team members to source parts. Highlighting your teamwork skills will show that you can strengthen internal collaboration.
✨Continuous Improvement Enthusiast
Prepare to discuss any past experiences where you contributed to process improvements. Whether it was streamlining operations or identifying upsell opportunities, showcasing your proactive approach to continuous improvement will impress the interviewers.
