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For Companies At a Glance
- Tasks: Manage order lifecycles and enhance customer satisfaction in a dynamic team.
- Company: Leading global power solutions provider with a commitment to first-class service.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Why this job: Join a passionate team and make a real difference in customer relationships.
- Qualifications: College degree and customer service experience with strong communication skills.
- Other info: Exciting opportunity to improve internal operations and boost customer satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
A leading global power solutions provider is looking for a Customer Service Representative to join their EU Aftermarket Department in Redditch, England. The role involves managing the full order lifecycle, boosting customer satisfaction, and improving internal operations.
Candidates should have a college degree and experience in customer service, with a strong focus on communication and organizational skills.
Join a dynamic team committed to providing first-class service and enhancing customer relationships.
EU Aftermarket Customer Care & Order Specialist in Redditch employer: Cummins Inc.
Contact Detail:
Cummins Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EU Aftermarket Customer Care & Order Specialist in Redditch
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the EU Aftermarket Department on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you’d handle tricky situations and boost customer satisfaction. We want to see your problem-solving skills shine!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks or improved processes in previous roles. We love seeing candidates who can juggle responsibilities like a pro!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to enhance customer relationships.
We think you need these skills to ace EU Aftermarket Customer Care & Order Specialist in Redditch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can boost customer satisfaction and manage orders effectively!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer care and how you can improve our internal operations. Keep it engaging and personal.
Showcase Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey information clearly. Use concise language and avoid jargon to keep it straightforward.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Cummins Inc.
✨Know the Company Inside Out
Before your interview, do some homework on the company. Understand their products, values, and recent developments in the power solutions sector. This will not only show your enthusiasm but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Think about times when you resolved a difficult situation or improved customer satisfaction. This will demonstrate your ability to manage the full order lifecycle effectively.
✨Communicate Clearly and Confidently
Since communication is key for this role, practice articulating your thoughts clearly. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you convey your experiences in a concise and impactful way.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in the EU Aftermarket Department, or how success is measured in this role. This shows your genuine interest and helps you assess if it’s the right fit for you.
