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- Tasks: Join us as an Engine Field Service Technician, ensuring smooth project startups and resolving engine issues.
- Company: Cummins Inc. is a leader in power generation, committed to diversity and inclusion.
- Benefits: Enjoy hybrid work options, travel opportunities, and a supportive team environment.
- Why this job: Make a real impact by enhancing customer relationships and mentoring future technicians.
- Qualifications: Apprentice trained or vocational diploma preferred; strong technical and problem-solving skills required.
- Other info: This role involves 50% domestic and 25% international travel, offering exciting experiences.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a talented Engine Field Service Technician to join our team specializing in Service for our CUK Projects Department in Leeds, United Kingdom. This role requires a 50% of domestic travel frequency and a 25% of international travel frequency.
In this role, you will make an impact in the following ways:
- Ensure Reliable Project Startups: By developing and executing test plans and commissioning scripts, you'll guarantee that power generation systems are launched smoothly and meet performance expectations from day one.
- Drive Technical Excellence: Your expertise in diagnosing and resolving complex engine issues on-site will minimize downtime and ensure optimal system performance for customers.
- Support Root Cause Analysis (RCA): When issues arise, your troubleshooting skills and RCA support will help identify and eliminate underlying problems, improving long-term reliability and customer satisfaction.
- Enhance Stakeholder Collaboration: By supporting various stakeholders and aligning with Inspection Test Plans (ITPs), you'll ensure seamless coordination and project success across teams.
- Build Strong Customer Relationships: Acting as the primary technical contact, you'll foster trust and loyalty by providing prompt, knowledgeable, and effective support to customers.
- Mentor and Develop Talent: Through coaching technicians and apprentices, you'll share your knowledge and elevate the technical capabilities of the entire team.
- Promote Safety and Compliance: Your commitment to Health, Safety & Environmental (HSE) standards will help maintain a safe work environment and ensure regulatory compliance.
- Identify Growth Opportunities: By recognizing additional service and sales opportunities during site visits, you'll contribute to business growth and customer value.
To be successful in this role you will need the following:
- Strong Technical Expertise: Deep understanding of engine systems, power generation equipment, and commissioning processes, including the ability to develop test plans and troubleshoot complex issues on-site.
- Problem-Solving and RCA Skills: Ability to quickly diagnose faults, support root cause analysis, and implement effective solutions to ensure system reliability and performance.
- Collaboration and Communication: Strong interpersonal skills to work effectively with stakeholders, customers, and cross-functional teams, especially when coordinating around Inspection Test Plans (ITPs).
- Commitment to Safety and Standards: A proactive approach to Health, Safety & Environmental (HSE) compliance, along with attention to detail in documentation and adherence to company procedures.
Education/Experience:
- Apprentice Trained Engine Technician (Preferred)
- Vocational diploma from relevant technical institution
- Locally valid driving permit
- This position may require licensing for compliance with export controls or sanctions regulations.
- Significant field service work experience
- Expert level knowledge of and/or experience with engine products
- Customer service experience
- Experience providing technical advice and coaching to more junior technicians (preferred)
At Cummins, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all qualified individuals, regardless of race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or any other status protected by law. As a disability confident employer, we strive to make our recruitment process as accessible as possible. If you require any reasonable adjustments to accommodate a health condition or disability, please let us know. Your journey with us matters!
Engine Field Service Technician - Level III employer: Cummins Inc.
Contact Detail:
Cummins Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engine Field Service Technician - Level III
✨Tip Number 1
Familiarise yourself with the specific engine systems and power generation equipment that Cummins uses. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Cummins, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial during your discussions.
✨Tip Number 3
Prepare to discuss your problem-solving and root cause analysis experiences in detail. Be ready to share specific examples of how you've diagnosed and resolved complex issues in previous roles.
✨Tip Number 4
Highlight any experience you have with mentoring or coaching junior technicians. This aligns with the role's requirement for developing talent and shows your commitment to team growth.
We think you need these skills to ace Engine Field Service Technician - Level III
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical expertise in engine systems and power generation equipment. Include specific examples of your experience with troubleshooting and root cause analysis to demonstrate your problem-solving skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your commitment to safety and compliance, and how your previous experiences align with the responsibilities outlined in the job description.
Highlight Relevant Experience: When detailing your work history, focus on your field service experience and any roles where you provided technical advice or mentorship. This will show your ability to support and develop talent within the team.
Showcase Soft Skills: Emphasise your collaboration and communication skills in your application. Provide examples of how you've effectively worked with stakeholders and customers, especially in relation to project coordination and customer support.
How to prepare for a job interview at Cummins Inc.
✨Showcase Your Technical Expertise
Be prepared to discuss your deep understanding of engine systems and power generation equipment. Highlight specific experiences where you developed test plans or resolved complex issues on-site, as this will demonstrate your capability to ensure reliable project startups.
✨Emphasise Problem-Solving Skills
During the interview, share examples of how you've diagnosed faults and supported root cause analysis in previous roles. This will illustrate your ability to implement effective solutions and enhance system reliability, which is crucial for the position.
✨Demonstrate Strong Communication Abilities
Since collaboration with stakeholders is key, practice articulating your thoughts clearly. Prepare to discuss how you've effectively worked with cross-functional teams and customers, especially in relation to Inspection Test Plans (ITPs).
✨Commit to Safety and Compliance
Express your proactive approach to Health, Safety & Environmental (HSE) standards. Be ready to discuss how you ensure compliance and maintain a safe work environment, as this is a vital aspect of the role.
