At a Glance
- Tasks: Lead IT operations to ensure reliable service delivery and optimise resource utilisation.
- Company: Join a dynamic manufacturing company focused on innovation and technology.
- Benefits: Competitive salary, career growth opportunities, and a chance to make an impact.
- Other info: 100% on-site role with a focus on collaboration and operational excellence.
- Why this job: Be at the forefront of IT in manufacturing, driving improvements and building relationships.
- Qualifications: Degree in IT or related field with significant supervisory experience required.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a talented Regional Manufacturing Operations Manager to join our team specializing in System & Information Technology who will be based on our Darlington site, United Kingdom.
In this role, you will make an impact in the following ways:
- Ensure Reliable IT Service Delivery: By overseeing software and infrastructure operations, you'll guarantee consistent, high-quality IT services that support business continuity and growth.
- Optimize Resource Utilization: Through effective planning, organizing, and staffing, you'll maximize the use of available resources to achieve organizational goals efficiently.
- Drive Service Performance and Standards: Implementing and monitoring SLAs, scorecards, and customer satisfaction metrics will help maintain high service standards across regions.
- Champion Process Improvement: By promoting Six Sigma and ITIL best practices, you'll reduce costs, streamline workflows, and enhance service quality.
- Strengthen Customer and Supplier Relationships: Acting as a key contact for service-related inquiries, you'll build trust and foster collaboration between IT, business units, and external partners.
- Enable Strategic Decision-Making: Your participation in budgeting and forecasting will ensure IT services align with financial goals and future business needs.
- Enhance Knowledge Management: Maintaining accurate service documentation and procedures will improve operational efficiency and support continuous learning within the team.
- Identify and Implement Service Improvements: By proactively spotting opportunities for enhancement and driving change requests, you'll keep IT services evolving to meet business demands.
To be successful in this role you will need the following:
- Strong Stakeholder Management Skills: Build and maintain trusted relationships with Site/BU IT Leaders, Manufacturing, Technical, and Logistics leaders to understand priorities and influence IT engagement processes.
- Deep Knowledge of Enterprise IT Platforms and Processes: Be well-versed in project planning, architecture, security, and compliance frameworks to guide business teams in correctly engaging IT services.
- Operational Leadership and Regional Alignment: Coordinate IT service delivery across multiple mission-critical sites, ensuring alignment with regional objectives and global platform initiatives.
- Technical Expertise and Problem-Solving Ability: Act as a subject matter expert for manufacturing IT issues, collaborating with CMES, Cybersecurity, and Ops teams to resolve incidents and provide technical guidance across regions.
- Regulatory and Compliance Awareness: Understand country-specific employment laws, import/export compliance, and purchasing rules for MDaaS technologies to ensure legal and operational adherence.
- Financial and Vendor Management Skills: Support regional IT financial planning (forecasting, expense management) and leverage vendor management frameworks to optimize supplier performance and control costs.
Qualifications:
- College, university, or equivalent degree in Information Technology, Computer Science, Business, or related subject, or relevant equivalent experience required.
- Significant IT experience required including supervisory experience. 4-6 years of relevant experience required.
- This position may require licensing for compliance with export controls or sanctions regulations.
- Driving licence required.
- 100% On-Site.
Regional Manufacturing IT Operations Manager in Darlington employer: Cummins Inc.
Join our dynamic team in Darlington as a Regional Manufacturing IT Operations Manager, where we prioritise a culture of collaboration and continuous improvement. We offer competitive benefits, a commitment to employee development, and the opportunity to work with cutting-edge technology in a supportive environment that values your contributions. With a focus on operational excellence and strategic growth, you'll find meaningful opportunities to advance your career while making a significant impact on our IT service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Manufacturing IT Operations Manager in Darlington
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Cummins Inc. values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Cummins Inc. might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Cummins Inc.!
✨Direct Apply to Cummins Inc.
Let's not forget to apply directly through the Cummins Inc. website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Regional Manufacturing IT Operations Manager in Darlington
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Cummins Inc..
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Cummins Inc.. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Cummins Inc.
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
