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- Tasks: Join our team to support IT infrastructure and resolve technical issues.
- Company: Global leader in IT solutions with a focus on innovation.
- Benefits: Gain industry experience, earn a Level 3 qualification, and enjoy a supportive learning environment.
- Why this job: Kickstart your IT career while learning from experts in a dynamic setting.
- Qualifications: GCSE Grade 5 in Maths and English, plus a passion for IT.
- Other info: 100% on-site role with excellent career development opportunities.
The predicted salary is between 800 - 1400 £ per month.
We are looking for an enthusiastic IT Support Apprentice to join our team specializing in IT Infrastructure Support for our Enterprise Platforms shared service group in UK Darlington. During your apprenticeship with us, you will learn how a major global organization operates, gaining the tools and exposure you will need to become an expert in the industry and power your potential.
Summary of the course: The Multi Skilled IT Support Apprentice Technician role is a developmental position within the Regional Enterprise Platforms Infrastructure team. During the apprenticeship you will work 5 days per week, inclusive of 1 day per week for study at Middlesbrough College. The working hours are 8am to 5pm. On completion of this apprenticeship, you will obtain an Information Communications Technician Level 3 Qualification.
RESPONSIBILITIES
- Reduced downtime through timely issue resolution.
- Improved user satisfaction via responsive, multidiscipline support.
- Better asset utilisation and cost control.
- Stronger operational resilience across manufacturing, networking, telecoms, and desktop services.
- Future-ready IT capability through involvement in infrastructure and technology projects.
- Cross-team collaboration, improving the speed and quality of IT service delivery.
QUALIFICATIONS
- GCSE Grade 5 in Maths, English literature and English language with all other subjects at a 4 or above (Essential).
- A keen desire to learn and work in a professional IT environment focusing on starting your career.
- Ability to work as part of a team as well as working on your own.
- Good listening as well as communication skills are essential.
- Able to use MS Office (Excel, Word + PowerPoint) applications to an intermediate level.
Why Cummins
As an apprentice at Cummins, you will have the chance to develop your skills and knowledge in a supportive and dynamic environment. Our program is designed to provide a comprehensive learning experience that prepares you for a successful career in the industry.
100% On-Site Yes. Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.
Apprenticeship - It Support Technician Level 3 in Darlington employer: Cummins Inc.
Contact Detail:
Cummins Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprenticeship - It Support Technician Level 3 in Darlington
✨Tip Number 1
Network like a pro! Reach out to current or former apprentices in IT support, and ask them about their experiences. They might have insider tips or even know about job openings that aren't advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to IT support. We recommend doing mock interviews with friends or family to build your confidence and get comfortable talking about your skills and experiences.
✨Tip Number 3
Show off your passion for IT! During interviews, share any personal projects or relevant experiences that demonstrate your enthusiasm and commitment to learning in the field. It’s all about showing you’re eager to grow!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Apprenticeship - It Support Technician Level 3 in Darlington
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for IT shine through in your application! We want to see that you're excited about starting your career in a professional IT environment. A little enthusiasm can go a long way!
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the job description. We love seeing how your background aligns with what we’re looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this apprenticeship. Be sure to mention your desire to learn and grow in the IT field, and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Cummins Inc.
✨Know Your Stuff
Make sure you brush up on the basics of IT support and infrastructure. Familiarise yourself with common issues and solutions, as well as the tools and technologies mentioned in the job description. This will show your enthusiasm and readiness to dive into the role.
✨Show Your Eagerness to Learn
Since this is an apprenticeship, employers are looking for candidates who are keen to learn. Be prepared to discuss what you hope to gain from the experience and how you plan to apply that knowledge in a professional setting. Share any relevant coursework or projects you've done!
✨Practice Your Communication Skills
Good communication is key in IT support. During the interview, practice explaining technical concepts in simple terms. You might be asked to describe how you would resolve a specific issue, so think about how you would communicate that to someone without a technical background.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This shows your interest in the role and the company. You could ask about the types of projects you'll be involved in or how the team collaborates on problem-solving. It’s a great way to demonstrate your enthusiasm!