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- Tasks: Support IT infrastructure and resolve issues to enhance user satisfaction.
- Company: Join Cummins, a global leader in IT solutions with a dynamic culture.
- Benefits: Gain a Level 3 qualification while earning and learning in a supportive environment.
- Why this job: Kickstart your IT career with hands-on experience and professional development.
- Qualifications: GCSEs in Maths and English, plus a passion for IT and teamwork.
- Other info: Enjoy a flexible on-site role with excellent growth opportunities.
The predicted salary is between 800 - 1400 £ per month.
We are looking for an enthusiastic IT Support Apprentice to join our team specializing in IT Infrastructure Support for our Enterprise Platforms shared service group in UK Darlington. During your apprenticeship with us, you will learn how a major global organization operates, gaining the tools and exposure you will need to become an expert in the industry and power your potential!
Summary of the course: The Multi Skilled IT Support Apprentice Technician role is a developmental position within the Regional Enterprise Platforms Infrastructure team. During the apprenticeship you will work 5 days per week, inclusive of 1 day per week for study at Middlesbrough College. The working hours are 8am to 16.30pm. On completion of this apprenticeship, you will obtain an Information Communications Technician Level 3 Qualification.
RESPONSIBILITIES
- Reduced downtime through timely issue resolution.
- Improved user satisfaction via responsive, multi-discipline support.
- Better asset utilisation and cost control.
- Stronger operational resilience across manufacturing, networking, telecoms, and desktop services.
- Future-ready IT capability through involvement in infrastructure and technology projects.
- Cross-team collaboration, improving the speed and quality of IT service delivery.
QUALIFICATIONS
- GCSE Grade 5 in Math’s, English literature and English language with all other subjects at a 4 or above (Essential).
- A keen desire to learn and work in a professional IT environment focusing on starting your career.
- Ability to work as part of a team as well as working on your own.
- Good listening as well as communication skills are essential.
- Able to use MS Office (Excel, Word + Powerpoint) applications to an intermediate level.
As an apprentice at Cummins, you will have the chance to develop your skills and knowledge in a supportive and dynamic environment. Our program is designed to provide a comprehensive learning experience that prepares you for a successful career in the industry.
Apprenticeship - IT Support Technician Level 3 employer: Cummins Inc.
Contact Detail:
Cummins Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprenticeship - IT Support Technician Level 3
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups or online webinars. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. This will help you feel more confident and ready to tackle those tricky questions when they come up.
✨Tip Number 3
Show off your passion for IT! When you get the chance, share your projects or any tech-related hobbies. It’s a great way to demonstrate your enthusiasm and commitment to the field.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Apprenticeship - IT Support Technician Level 3
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for IT shine through! We want to see that you're excited about starting your career in a professional IT environment. A little enthusiasm can go a long way!
Tailor Your CV: Make sure your CV is tailored to the apprenticeship role. Highlight any relevant skills or experiences, especially those related to IT support and teamwork. We love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the good listening and communication skills we’re looking for.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at Cummins!
How to prepare for a job interview at Cummins Inc.
✨Know Your Stuff
Make sure you brush up on the basics of IT support and infrastructure. Familiarise yourself with common issues and solutions, as well as the tools and technologies mentioned in the job description. This will show your enthusiasm and readiness to dive into the role.
✨Show Your Team Spirit
Since teamwork is key in this role, be prepared to discuss examples of how you've worked effectively in a team before. Think about times when you collaborated to solve a problem or supported a colleague. This will highlight your ability to fit into their collaborative environment.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the types of projects you might work on or how the team collaborates on IT issues. This shows that you're genuinely interested in the role and eager to learn more about the company.
✨Practice Your Communication Skills
Good communication is essential for an IT Support Technician. Practice explaining technical concepts in simple terms, as you may need to assist users who aren't tech-savvy. This will demonstrate your ability to communicate effectively and improve user satisfaction.