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- Tasks: Manage customer orders and ensure smooth order fulfillment for the European Aftermarket team.
- Company: Leading manufacturing company in Redditch with a focus on customer service.
- Benefits: Flexible working hours and opportunities to enhance service quality.
- Why this job: Be the main contact for customers and make a real difference in their experience.
- Qualifications: Strong communication skills and a customer-focused mindset, ideally with supply chain experience.
- Other info: On-site role with a collaborative environment and growth potential.
The predicted salary is between 30000 - 42000 £ per year.
A leading manufacturing company in Redditch seeks a Customer Order Management Specialist to manage order fulfillment for their European Aftermarket team. This role involves serving as the main contact for customers, ensuring timely resolution of queries, and enhancing service quality through collaboration with various departments.
Ideal candidates will possess strong communication skills and a customer-centric mindset, preferably with some experience in supply chain or logistics fields. The position offers flexibility, but it is primarily on-site.
End-to-End Order Specialist: Customer-Focused SCM in Redditch employer: Cummins Europe
Contact Detail:
Cummins Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land End-to-End Order Specialist: Customer-Focused SCM in Redditch
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working in supply chain or logistics. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and order management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your customer-centric mindset during interviews. Share specific examples of how you've gone above and beyond for customers in past roles. This will highlight your fit for the Customer Order Management Specialist position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace End-to-End Order Specialist: Customer-Focused SCM in Redditch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer order management and supply chain. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can enhance our team. We love seeing genuine enthusiasm for the role.
Showcase Your Communication Skills: Since this role involves being the main contact for customers, it’s crucial to demonstrate your strong communication skills. Use clear and concise language in your application to reflect this ability.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cummins Europe
✨Know Your Stuff
Make sure you understand the ins and outs of order management and supply chain processes. Brush up on key terms and concepts related to customer order fulfilment, as this will show your potential employer that you're serious about the role.
✨Show Off Your Communication Skills
Since this role is all about being the main contact for customers, practice articulating your thoughts clearly. Prepare examples of how you've successfully resolved customer queries in the past, highlighting your ability to collaborate with different departments.
✨Be Customer-Centric
Demonstrate your customer-focused mindset by sharing stories where you went above and beyond for a client. Think about how you can enhance service quality and be ready to discuss specific strategies you would implement in this role.
✨Ask Smart Questions
Prepare thoughtful questions about the company's approach to order management and customer service. This not only shows your interest in the role but also gives you insight into how you can contribute to their team effectively.
