Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily branch operations and drive customer satisfaction while ensuring safety and compliance.
- Company: Join Cummins Inc., a leader in the distribution business with a focus on innovation.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Why this job: Make a real impact by leading a dynamic team and enhancing customer experiences.
- Qualifications: Degree in Business or Engineering and experience in branch operations or service management.
- Other info: 100% on-site role with opportunities for professional growth and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a talented Branch Supervisor - Single Small Branch, specialising in General Management, for the Distribution Business Unit in Leeds, United Kingdom. This role is 100% On-site.
Responsibilities
- Drive Operational Excellence: Oversee day-to-day branch operations, ensuring alignment with financial metrics and Annual Operating Plan targets.
- Enhance Customer Satisfaction: Promote a customer-centric culture by monitoring Net Promoter Score and implementing service improvements.
- Lead Safety and Compliance: Champion health, safety, and environmental standards, fostering a proactive safety culture and ensuring legal compliance.
- Optimise Resources: Improve workshop efficiency and resource utilisation to maximise productivity and reduce operational costs.
- Develop and Motivate Teams: Build strong, engaged teams through coaching, development plans, and effective delegation.
- Collaborate Cross-Functionally: Work closely with service operations, admin teams, and business development leaders to meet customer requirements and drive improvements.
- Manage Financial Performance: Monitor branch costs, warranty processes, and balanced scorecard metrics to achieve profitability goals.
- Influence Continuous Improvement: Identify and implement process enhancements across service capability, capacity, and coverage to strengthen branch performance.
Qualifications
- Education/Experience: A college or university degree in Business Administration, Engineering, or a related field.
- Experience: Intermediate-level experience in branch operations or service management, with proven ability to lead teams and deliver results.
- Preferred Skills: Familiarity with health and safety compliance, financial reporting, and customer satisfaction metrics.
Branch Supervisor - Single Small Branch in Leeds employer: Cummins Europe
Contact Detail:
Cummins Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Supervisor - Single Small Branch in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Branch Supervisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values around customer satisfaction and operational excellence. This way, you can tailor your responses to show how you align with their goals and can drive improvements.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've developed teams or improved processes in past roles. Highlighting your experience in managing financial performance and compliance will make you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Branch Supervisor - Single Small Branch in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Branch Supervisor role. Highlight your experience in general management and any relevant achievements that align with the responsibilities listed in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific examples of how you've driven operational excellence or enhanced customer satisfaction in previous positions.
Showcase Your Leadership Skills: As a Branch Supervisor, you'll need to lead and motivate teams. Be sure to include examples of how you've developed teams and improved performance in your written application. We want to see your leadership style!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Cummins Europe
✨Know Your Numbers
Make sure you’re familiar with key financial metrics and performance indicators relevant to branch operations. Brush up on how these metrics align with the company's Annual Operating Plan, as this will show your understanding of operational excellence.
✨Customer-Centric Mindset
Prepare examples of how you've enhanced customer satisfaction in previous roles. Be ready to discuss specific strategies you've implemented to improve Net Promoter Scores or service quality, as this will demonstrate your commitment to a customer-centric culture.
✨Safety First
Familiarise yourself with health and safety regulations that apply to the role. Be prepared to discuss how you've championed safety and compliance in past positions, showcasing your proactive approach to fostering a safe work environment.
✨Team Development Focus
Think about how you've built and motivated teams in the past. Have concrete examples ready that illustrate your coaching style and how you've successfully delegated tasks to enhance team engagement and productivity.
