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- Tasks: Join our team to manage customer orders and gain industry expertise.
- Company: Cummins, a global leader in power systems with a supportive culture.
- Benefits: Earn while you learn, gain qualifications, and develop your career.
- Why this job: Kickstart your career with hands-on experience in a dynamic environment.
- Qualifications: GCSEs including Maths and English, plus computer literacy.
- Other info: Opportunity for growth and learning in a multinational organisation.
The predicted salary is between 800 - 1400 £ per month.
We are looking for an enthusiastic Customer Order Management Analyst - Apprentice to join our team specializing in the Customer Order Management function for the Power Systems Business Unit in United Kingdom, Daventry. During your placement with us, you will learn how a major global organization operates, gaining the tools and exposure you will need to become an expert in the industry and power your potential!
The Customer Order Management Analyst Apprentice role is a developmental position within the Customer Order Management Team. During the apprenticeship you will work 5 days per week, inclusive of 1 day per week for study at Apprenticeship Academy. The working hours are 37.5 per week. On completion of this apprenticeship, you will obtain a Business Administrator Level 3.
Responsibilities- Working under the guidance of the Customer Services Manager, the Apprentice will be involved with all aspects of order management, customer interface within the plant and with all aspects of New Customer creations.
- Prepare detailed Customer/Distributor Score Cards for review on a monthly and quarterly basis.
- Continuous collation of data attributed to the business using Oracle/Excel/Power BI and providing reports to worldwide customers.
- Encouraged to get involved with all other departments at the plant to gain good knowledge and understanding of a global multinational organization.
- Supporting Customer visits to the Daventry site, including preparing rooms, PPE and documentation.
- Educated to GCSE level including minimum 5 GCSEs; these include Maths grade 5 or above, English grade 5 or above and 3 other subjects at a grade 4 or above.
- Computer literacy with proficient knowledge of Windows, particularly Microsoft Excel, and ability to learn new software packages.
- Attention to detail, analytical skills, communication skills (verbal and written), time management and prioritization skills, proactive attitude – 2nd language beneficial.
- Ability to work independently or as part of a team.
As an apprentice at Cummins, you will have the chance to develop your skills and knowledge in a supportive and dynamic environment. Our program is designed to provide a comprehensive learning experience that prepares you for a successful career in the industry.
Apprenticeship - Customer Order Management employer: Cummins Europe
Contact Detail:
Cummins Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprenticeship - Customer Order Management
✨Tip Number 1
Get to know the company! Research Cummins and understand their values, products, and culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer order management and your analytical skills. Mock interviews with friends or family can help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about landing this apprenticeship. Don’t miss out on this opportunity!
We think you need these skills to ace Apprenticeship - Customer Order Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Order Management role. Highlight any relevant coursework or projects that showcase your analytical skills and attention to detail.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the apprenticeship and explain why you’re a great fit for the team. Don’t forget to mention your interest in learning about order management and customer service.
Show Off Your Skills: Since this role involves using tools like Oracle, Excel, and Power BI, make sure to mention any experience you have with these programs. If you’ve done any projects or coursework that involved data analysis, be sure to include that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Cummins Europe
✨Know Your Role
Before the interview, make sure you understand the Customer Order Management Analyst role inside out. Familiarise yourself with the responsibilities and qualifications listed in the job description. This will help you tailor your answers to show how your skills and experiences align with what they’re looking for.
✨Brush Up on Your Tech Skills
Since the role involves using tools like Oracle, Excel, and Power BI, it’s a good idea to brush up on these applications. Be prepared to discuss any relevant experience you have with data management or reporting tools, and maybe even bring examples of your work if possible.
✨Show Enthusiasm and Curiosity
Employers love candidates who are genuinely interested in the role and the company. Prepare some thoughtful questions about the apprenticeship programme and the team dynamics. This shows that you’re eager to learn and engage with the company culture.
✨Practice Your Communication Skills
As this role requires strong communication skills, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member to get comfortable discussing your experiences and answering common interview questions.
