At a Glance
- Tasks: Provide top-notch customer service and manage patient appointments.
- Company: Join Cumbria Health, a trusted name in healthcare.
- Benefits: Flexible hours, part-time work, and a supportive team environment.
- Other info: Great opportunity for students looking to gain valuable experience.
- Why this job: Be the friendly face that helps patients feel welcome and cared for.
- Qualifications: Experience in the NHS and strong communication skills required.
The predicted salary is between 12000 - 16000 £ per year.
Cumbria Health is seeking a part-time Receptionist/Administrator at Central Lakes Medical Group in Hawkshead. The role involves providing excellent customer service as the first point of contact for patients, managing appointments, and ensuring the reception area runs smoothly.
Applicants should have experience within the NHS, excellent communication skills, and relevant qualifications like GCSEs in English and Maths.
The position offers flexible hours totaling 12 per week, primarily at Ambleside Health Centre with occasional shifts at Hawkshead Medical Practice.
Part-Time Medical Receptionist & Admin employer: Cumbria Health
Contact Detail:
Cumbria Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Medical Receptionist & Admin
✨Tip Number 1
Make sure you know the ins and outs of the NHS system. Brush up on your knowledge about patient care and appointment management, as this will show you're serious about the role and ready to hit the ground running.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for patients, being friendly and approachable is key. Try role-playing with a friend to get comfortable with common scenarios you might face.
✨Tip Number 3
Flexibility is your friend! Be open to working at different locations and times. Highlight your availability during interviews to show that you're adaptable and ready to support the team wherever needed.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Part-Time Medical Receptionist & Admin
Some tips for your application 🫡
Show Off Your Customer Service Skills: As a Receptionist/Administrator, you'll be the first point of contact for patients. Make sure to highlight any previous experience in customer service roles, especially within the NHS. We want to see how you can bring that friendly and professional vibe to our team!
Tailor Your CV and Cover Letter: Don’t just send out a generic CV! Take the time to tailor your application to this specific role. Mention your relevant qualifications like GCSEs in English and Maths, and how they relate to the job. We love seeing applicants who take the extra step!
Keep It Clear and Concise: When writing your application, clarity is key. Use straightforward language and keep your sentences short and to the point. We appreciate a well-structured application that’s easy to read – it shows us you can communicate effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Cumbria Health
✨Know Your Stuff
Make sure you brush up on your knowledge of the NHS and its operations. Familiarise yourself with common medical terminology and the specific services offered by Central Lakes Medical Group. This will show that you're genuinely interested in the role and understand the environment you'll be working in.
✨Showcase Your Communication Skills
As a Receptionist/Administrator, excellent communication is key. Prepare examples of how you've effectively communicated with patients or colleagues in the past. Think about times when you resolved conflicts or provided exceptional customer service, as these stories will highlight your skills.
✨Demonstrate Flexibility
Since the role involves flexible hours, be ready to discuss your availability and willingness to adapt to different shifts. Highlight any previous experience where you had to adjust your schedule or take on varied responsibilities, as this will show that you're a team player.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the position is the right fit for you.