At a Glance
- Tasks: Lead the Finance Team in transforming Purchase to Pay and Accounts Receivable processes.
- Company: Join a forward-thinking council dedicated to enhancing community engagement.
- Benefits: Competitive salary, professional development, and a commitment to diversity and inclusion.
- Other info: We welcome applications from diverse backgrounds and offer support for all candidates.
- Why this job: Make a real difference in customer experience while leading a dynamic team.
- Qualifications: NVQ Level 3 or equivalent, with experience in staff management and performance monitoring.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking a dynamic Team Leader to join our Finance Team. The role will support our Purchase to Pay and Accounts Receivable team - a key delivery mechanism for our Transformation Programme and the way customers engage with the council. This role is pivotal in ensuring effective operational delivery, enhancing customer experience, and embedding improvements that put health and wellbeing at the heart of everything we do.
Key Responsibilities:
- To support the Service Lead and Service Manager in the day-to-day delivery of a high-quality service that meets the customer needs, whilst optimising technology and improved processes to deliver an excellent customer experience.
- To supervise, recruit, develop and motivate staff teams to achieve effective and efficient performance. Responsible for performance appraisals of staff team and appropriate development reviews identifying key training needs and ensure continuous professional development.
- To manage the performance of staff teams to deliver to high standards across the service.
- Ensuring continued compliance with statutory regulations.
- To organise and co-ordinate day to day allocation of workflow throughout the team, ensuring service priorities are met, the team are effectively targeted, whilst operating in accordance with established procedures.
Diversity, Inclusion & Adjustments: We're dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That's why we're a proud Disability Confident Leader and also an Age Friendly Employer - to provide opportunities for everyone to thrive. If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk. While adjustments aren't always guaranteed, we'll always listen and we'll try our best to accommodate your needs.
Qualifications and Experience:
- Educated to NVQ Level 3 or equivalent experience.
- Experience of managing and motivating staff and allocation of work with key performance indicators.
- Experience of devising, implementing, monitoring and maintaining accurate administration systems.
- Experience of change management and change behaviours to improve the customer experience.
- Experience of developing and monitoring service performance.
- Skilled in Microsoft Office (Word, Excel, PowerPoint).
We're looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities.
Finance Team Leader - P2P & AR Transformation in Carlisle employer: Cumbria County Council
Join our Finance Team as a Finance Team Leader and be part of a dynamic work culture that prioritises health and wellbeing while delivering exceptional customer service. We offer robust professional development opportunities, a commitment to diversity and inclusion, and a supportive environment where your contributions are valued. Located in a community-focused council, this role not only enhances your career but also allows you to make a meaningful impact on the lives of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Finance Team Leader - P2P & AR Transformation in Carlisle
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local finance events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission, especially around customer experience and operational delivery.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on showcasing your leadership skills and how you've motivated teams in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Finance Team Leader - P2P & AR Transformation in Carlisle
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your experience aligns with the role of Finance Team Leader. We want to see how you can support our Purchase to Pay and Accounts Receivable team, so don’t hold back on showcasing relevant skills!
Showcase Your Leadership Skills:Since this role involves managing and motivating staff teams, it’s crucial to demonstrate your leadership experience. Share specific examples of how you've successfully led teams in the past and improved performance – we love a good success story!
Highlight Your Customer Focus:This position is all about enhancing customer experience, so make sure to include any relevant experiences where you’ve put customers at the heart of your work. We’re looking for candidates who understand the importance of delivering high-quality service.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Cumbria County Council
✨Know Your Stuff
Make sure you understand the key responsibilities of the Finance Team Leader role. Brush up on your knowledge of Purchase to Pay and Accounts Receivable processes, as well as any relevant statutory regulations. This will show that you're not just interested in the job, but that you’re genuinely prepared for it.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in managing and motivating teams. Prepare specific examples of how you've successfully led a team, handled performance appraisals, or implemented training programmes. This is your chance to demonstrate how you embody the values of being ambitious and empowering.
✨Emphasise Customer Experience
Since enhancing customer experience is a key part of the role, think about how you can contribute to this. Have examples ready that illustrate how you've improved service delivery or customer satisfaction in previous roles. This will highlight your understanding of the importance of customer engagement.
✨Be Ready for Change Management Questions
Given the focus on transformation, expect questions about change management. Prepare to discuss how you've managed change in the past, what strategies you used, and how you ensured that your team adapted effectively. This will show that you can handle the dynamic nature of the role.
