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- Tasks: Assist the public at Carlisle Police Station, answering queries and managing documentation.
- Company: Join Cumbria Constabulary, a vital part of community safety in the UK.
- Benefits: Enjoy a temporary full-time role with potential for permanent part-time work and valuable experience.
- Other info: Shift work is necessary, and this role covers maternity leave until January.
- Why this job: Make a difference in your community while gaining hands-on administrative skills in a supportive environment.
- Qualifications: No specific qualifications required; just a willingness to learn and help others.
The predicted salary is between 24000 - 36000 £ per year.
Staff – Carlisle Front Counter Assistant
Job description
*Police Staff Vacancy*
Front Counter Assistant based at Carlisle Police Station
To provide an interface between the Police, public and other service users: answering routine enquiries; providing information and/or re-direction to appropriate service providers; recording information; checking documentation and undertaking a broad range of administrative duties associated with the efficient operation of the police station.
This position is 37 hours per week full-time based at Carlisle Police Station. Shift work required.
For further information or an informal chat please contact Front Counter Team Leader, Karen White on
Apply online
Staff - Carlisle Front Counter Assistant employer: Cumbria Constabulary
Contact Detail:
Cumbria Constabulary Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Staff - Carlisle Front Counter Assistant
✨Tip Number 1
Familiarise yourself with the role of a Front Counter Assistant in a police station. Understanding the day-to-day responsibilities and challenges will help you demonstrate your knowledge during any informal chats or interviews.
✨Tip Number 2
Reach out to current or former employees at Carlisle Police Station, if possible. They can provide insights into the work environment and expectations, which can be invaluable when preparing for discussions about the role.
✨Tip Number 3
Showcase your customer service skills. As a Front Counter Assistant, you'll be interacting with the public regularly, so think of examples from your past experiences where you've successfully handled inquiries or resolved issues.
✨Tip Number 4
Be prepared for shift work. Since this role requires flexibility, consider how you can demonstrate your adaptability and willingness to work varied hours during your conversations with the hiring team.
We think you need these skills to ace Staff - Carlisle Front Counter Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Front Counter Assistant. Highlight key skills and experiences in your application that align with these duties.
Tailor Your CV: Customise your CV to reflect relevant experience in customer service, administration, or any related field. Use specific examples that demonstrate your ability to handle enquiries and provide information effectively.
Craft a Strong Cover Letter: Write a cover letter that addresses why you are interested in this position at Carlisle Police Station. Mention your understanding of the role and how your skills can contribute to the efficient operation of the police station.
Follow Application Instructions: Ensure you apply through the specified 'Apply now' button and include all required documents. Double-check for any specific instructions regarding work permits if applicable.
How to prepare for a job interview at Cumbria Constabulary
✨Know the Role
Familiarise yourself with the responsibilities of a Front Counter Assistant. Understand the importance of being the first point of contact for the public and how to handle routine enquiries effectively.
✨Demonstrate Communication Skills
Since this role involves interacting with the public, showcase your communication skills during the interview. Be clear, concise, and friendly in your responses, reflecting how you would engage with service users.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios where you might need to redirect inquiries or handle difficult situations, demonstrating your ability to remain calm and professional.
✨Show Enthusiasm for Public Service
Express your passion for working in a community-focused environment. Highlight any previous experience in customer service or administrative roles that align with the values of Cumbria Constabulary.