Cumbria Chamber is seeking a Customer Services Advisor to be the first point of contact for customers, replying to enquiries in a friendly, helpful manner and delivering right-first-time service. You will promote digital services and guide customers to access their online accounts.
Key duties include logging enquiries, setting up new customer accounts, recording payments and appointments, and supporting repairs coordination. Strong communication, teamwork, and organisational skills are essential.
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Customer Experience Advisor – Digital Services & Housing employer: Cumbria Chamber
As a Customer Services Advisor at SLH, you will join a supportive and inclusive work culture that prioritises employee growth and development. With a strong commitment to equality, diversity, and community engagement, SLH offers meaningful opportunities to make a positive impact while enjoying a range of benefits, including training programmes and a focus on work-life balance. Located in a vibrant area, this role not only allows you to connect with customers but also to be part of a team dedicated to delivering quality services and fostering a sense of belonging for all.
