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- Tasks: Keep our rooms and public areas spotless while ensuring guests have a memorable stay.
- Company: Join The Inn Collection Group, a multi-award-winning pub company in stunning locations.
- Benefits: Enjoy paid breaks, birthday holidays, 50% off food, and discounted stays at our Inns.
- Why this job: Be part of a friendly team that values respect, warmth, and making people happy.
- Qualifications: No specific experience needed, just a passion for cleanliness and teamwork.
- Other info: Live-in accommodation available for added convenience.
The predicted salary is between 20000 - 28000 £ per year.
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What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.
The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focus, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (tips to staff).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
The Ullswater Inn boasts a prime location on the southern shore of Ullswater, with breathtaking views of the iconic Helvellyn. Situated in the heart of the Lake District, it’s the perfect spot to enjoy unrivalled panoramas across the serene waters of Ullswater and the surrounding landscape.
You’ll Fit Right Inn
At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams.
A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment.
Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You’ll follow safety guidelines, work to create memorable visits for our guests, and manage your stocks of linen, towels, and room supplies effectively.
If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces, we think you’ll fit right inn…
This role gives Victorija the flexibility to balance her family commitments. Watch Victorija’s video to learn more about our Housekeeping roles: https://careers.inncollectiongroup.com/join-inn
This role comes with the added benefit of colleague accommodation – click the link to learn more: https://careers.inncollectiongroup.com/live-inn
*Age-related pay rates apply for Under 21s.*
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Housekeeper - Live In employer: Cumbria and Lancashire
Contact Detail:
Cumbria and Lancashire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper - Live In
✨Tip Number 1
Familiarise yourself with The Inn Collection Group's core values: respect, customer focus, warmth, and honesty. Demonstrating an understanding of these values during your interactions can show that you align with their mission of making people happy.
✨Tip Number 2
Highlight any previous experience in housekeeping or hospitality when networking. Engaging with current employees on social media platforms can provide insights into the company culture and may even lead to referrals.
✨Tip Number 3
Prepare to discuss how you handle pressure and maintain high standards in cleanliness. Think of specific examples from past roles where you exceeded guest expectations, as this will resonate well with the hiring team.
✨Tip Number 4
Consider visiting one of The Inn Collection Group's locations if possible. This not only gives you a feel for the environment but also provides an opportunity to speak with staff and learn more about the role firsthand.
We think you need these skills to ace Housekeeper - Live In
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for a Housekeeper at The Inn Collection Group. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised CV: Create a CV that showcases your relevant experience in housekeeping or similar roles. Emphasise your attention to detail, ability to work under pressure, and any previous hospitality experience. Make sure to format it clearly and professionally.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of The Inn Collection Group that appeal to you, such as their commitment to exceptional hospitality and employee support. Use this opportunity to demonstrate your personality and passion for cleanliness.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a housekeeping role.
How to prepare for a job interview at Cumbria and Lancashire
✨Show Your Attention to Detail
As a Housekeeper, attention to detail is crucial. During the interview, highlight your experience in maintaining high cleanliness standards and how you ensure every corner is spotless. Share specific examples of how you've gone above and beyond in previous roles.
✨Demonstrate Your Team Spirit
The Inn Collection Group values teamwork. Be prepared to discuss how you collaborate with others in a fast-paced environment. Share stories that showcase your ability to work well with colleagues and contribute to a positive atmosphere.
✨Emphasise Your Customer Focus
Since the role involves creating memorable experiences for guests, express your commitment to customer satisfaction. Talk about times when you received positive feedback from guests or how you handled challenging situations to ensure their comfort.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the housekeeping team, the expectations for the role, and the company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
