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- Tasks: Keep our rooms and public areas spotless while ensuring guests feel at home.
- Company: Join The Inn Collection Group, a top-rated pub company known for exceptional hospitality.
- Benefits: Enjoy paid breaks, birthday holidays, and discounts on food and stays at our inns.
- Why this job: Be part of an award-winning team that values respect, warmth, and making people happy.
- Qualifications: No specific experience needed, just a passion for cleanliness and a friendly attitude.
- Other info: Flexible hours to fit your lifestyle and a supportive work environment.
The predicted salary is between 20000 - 28000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focus, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same-day bookings.
- Your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (tips) to staff.
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
The Midland boasts a prime beachfront location in the heart of Morecambe, offering breathtaking views across the bay. With its stunning coastal setting, the hotel enjoys a tranquil atmosphere, perfect for those looking to relax while watching the ever-changing seascape. Just a short walk from the town's promenade, attractions, and historic landmarks, The Midland is ideally situated to experience the charm and beauty of Morecambe and its stunning coastline.
You’ll Fit Right Inn
At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is made possible by our dedicated and skilled housekeeping teams.
A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly. As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment.
Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You’ll follow safety guidelines, work to create memorable visits for our guests, and manage your stocks of linen, towels, and room supplies effectively.
If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces, we think you’ll fit right in.
Housekeeper employer: Cumbria and Lancashire
Contact Detail:
Cumbria and Lancashire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with The Inn Collection Group's core values: respect, customer focus, warmth, and honesty. Demonstrating an understanding of these values during your interactions can show that you align with their mission of making people happy.
✨Tip Number 2
Highlight any previous experience in housekeeping or hospitality roles when networking. Engaging with current employees on social media platforms can provide insights into the company culture and may even lead to referrals.
✨Tip Number 3
Prepare to discuss how you handle pressure and maintain high standards of cleanliness. Think of specific examples from past experiences where you exceeded guest expectations or resolved issues promptly.
✨Tip Number 4
Show enthusiasm for the role by researching the locations of The Inn Collection Group. Being knowledgeable about their inns and the surrounding areas can help you connect with interviewers and demonstrate your genuine interest in the position.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and qualities required for a Housekeeper. Highlight your relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the housekeeping role. Emphasise your attention to detail, ability to work under pressure, and any previous experience in hospitality or cleaning.
Craft a Strong Cover Letter: Write a personalised cover letter that showcases your passion for cleanliness and hospitality. Mention why you want to work for The Inn Collection Group and how you can contribute to their values of respect and customer focus.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Housekeeping role.
How to prepare for a job interview at Cumbria and Lancashire
✨Show Your Attention to Detail
As a Housekeeper, attention to detail is crucial. During the interview, highlight your ability to notice the little things that make a big difference in cleanliness and guest satisfaction. Share specific examples from past experiences where your keen eye for detail improved a guest's stay.
✨Demonstrate Your Team Spirit
Housekeeping is a team effort, so it's important to show that you can work well with others. Talk about your previous experiences in team settings, how you contributed to a positive atmosphere, and how you handle conflicts or challenges within a team.
✨Emphasise Your Customer Focus
The Inn Collection Group values customer focus highly. Be prepared to discuss how you prioritise guest needs and ensure their comfort. Share stories that illustrate your commitment to going above and beyond for guests, even in challenging situations.
✨Prepare for Practical Questions
Expect practical questions related to housekeeping tasks, such as how you would handle a specific cleaning challenge or manage your time effectively. Brush up on your knowledge of cleaning techniques and safety guidelines to demonstrate your competence and readiness for the role.
