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- Tasks: Support users, deploy trading applications, and enhance end user experience.
- Company: DRW is a leading trading firm with over 30 years of innovative technology and market expertise.
- Benefits: Enjoy a dynamic work environment, opportunities for growth, and a culture of collaboration.
- Why this job: Join a fast-paced team that values creativity, problem-solving, and continuous learning.
- Qualifications: Experience with Windows, Unix, MacOS, and a passion for technology are essential.
- Other info: Ideal for self-starters eager to make an impact in a tech-driven environment.
The predicted salary is between 36000 - 60000 £ per year.
DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it’s how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
The Systems and Mobile Platforms team is the front line of support for all users across the firm. We work with a wide range of the best technology available - and we get to test, configure and deploy it all in an environment that continually challenges us and demands that we learn new things daily. The team is also responsible for driving innovation for technologies that impact users daily. The pace is fast but we also obsess about leaving no stone unturned when there is a problem to be solved. We believe in healthy debate, creative and collaborative problem solving and active knowledge sharing.
What you’ll be doing:
- Providing end user support to employees in our London office
- Assisting in the deployment and support of trading applications
- Working with DRW's teams globally to improve and develop the end user experience
- User Provisioning and hardware deployment
- Evaluating and recommending new hardware and software technologies or solutions
- Providing support for conference room technologies
- Automating tasks to streamline DRW's end user infrastructure
What we’re looking for in this role:
- Strong experience supporting applications and users across Windows, Unix and MacOS
- Experience deploying and supporting trading applications
- Experience working on a trade floor / with traders
- Passionate about technology
- Highly motivated, self-starter who is eager to grow within our organization
- Ability to manage projects independently
- Scripting or low-level programming experience
- Ability to handle pressure and time constraints with composure
Nice to have:
- Powershell experience
- Previous Windows Server and Active Directory support experience
- Microsoft System Center Configuration Manager experience
Desktop Systems Engineer employer: Cumberland
Contact Detail:
Cumberland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Systems Engineer
✨Tip Number 1
Familiarise yourself with the specific trading applications used in the industry. Understanding how these applications function and their importance on a trade floor will give you an edge during interviews.
✨Tip Number 2
Showcase your technical skills by discussing any relevant projects or experiences where you've deployed or supported applications across Windows, Unix, and MacOS. This will demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 3
Highlight your ability to work under pressure. Share examples of how you've managed tight deadlines or high-stress situations in previous roles, as this is crucial for success in a fast-paced environment like DRW.
✨Tip Number 4
Network with current or former employees of DRW if possible. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Desktop Systems Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supporting applications across Windows, Unix, and MacOS. Emphasise any previous roles where you provided end-user support or worked with trading applications.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and your motivation to grow within the organisation. Mention specific examples of how you've handled pressure and time constraints in past roles.
Showcase Technical Skills: Clearly list your technical skills, including any scripting or programming experience. If you have experience with Powershell, Windows Server, or Active Directory, make sure to highlight these as they are nice to have for this role.
Demonstrate Problem-Solving Abilities: Provide examples in your application that demonstrate your ability to creatively solve problems and improve user experiences. This could include instances where you automated tasks or improved processes in previous positions.
How to prepare for a job interview at Cumberland
✨Show Your Technical Skills
Make sure to highlight your experience with Windows, Unix, and MacOS during the interview. Be prepared to discuss specific applications you've supported and any challenges you've faced in a trading environment.
✨Demonstrate Your Problem-Solving Ability
DRW values creative and collaborative problem-solving. Prepare examples of how you've tackled technical issues in the past, especially in high-pressure situations, to showcase your analytical skills.
✨Express Your Passion for Technology
Convey your enthusiasm for technology and innovation. Discuss any personal projects or interests that demonstrate your commitment to staying updated with the latest tech trends and tools.
✨Prepare for Project Management Questions
As the role requires managing projects independently, be ready to talk about your project management experience. Share specific instances where you successfully led a project from start to finish, focusing on your initiative and self-starter attitude.
