At a Glance
- Tasks: Support licensing applications and provide excellent customer service in a dynamic environment.
- Company: Cumberland Public Health and Communities, dedicated to safe and healthy environments.
- Benefits: Competitive salary, training opportunities, and a commitment to diversity and inclusion.
- Other info: Full training provided, with opportunities for personal and professional growth.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Strong organisational skills and a passion for customer service; previous experience is a plus.
Salary: £25,989 pro rata per annum
Hours: 1 x 37 Hours per week and 1 x 30 Hours per week
Location: Moresby and Workington
Contract: Permanent
About This Opportunity
Cumberland Public Health and Communities works to ensure safe, healthy and hygienic environments while protecting consumers. The Licensing service manages a range of applications, including alcohol, entertainment, gambling, taxis and charitable collections, promoting licensing objectives through partnership working, prevention, education and enforcement where necessary.
About The Role
This role supports Licensing from pre‑application advice to assessing completed applications, variations and general enquiries for a range of licences, including personal licences to sell alcohol, premise licences to sell alcohol and offer regulated entertainment (live music, recorded music, plays, films, sporting events, boxing or wrestling, dance), late‑night refreshment, scrap metal, gambling (including betting shops), bingo family entertainment (excluding online gambling), small lottery and street collections and taxi drivers, vehicles and operators.
Who We’re Looking For
We’re looking for candidates who can maintain accurate records, manage databases effectively and provide excellent customer service through regular interaction. Applicants should be confident handling a busy and varied workload. Previous licensing experience is desirable, but full training and support are provided to build knowledge and gain relevant qualifications.
Diversity, Inclusion & Adjustments
We’re dedicated to enhancing the diversity of our workforce and encourage applications from individuals of all backgrounds. We are a proud Disability Confident Leader and an Age Friendly Employer, committed to providing opportunities for everyone to thrive. Reasonable adjustments to participate in the recruitment process can be requested by emailing Resourcing@Cumberland.gov.uk.
Business Support - Licensing (Internal) - CMB2556i in Workington employer: Cumberland Council
Cumberland Public Health and Communities is an exceptional employer, offering a supportive work environment in Moresby and Workington where employees can thrive while contributing to the safety and well-being of the community. With a strong commitment to diversity and inclusion, we provide comprehensive training and development opportunities, ensuring that all staff can grow their skills and advance their careers in a meaningful way. Join us to be part of a dedicated team that values collaboration, customer service, and the promotion of public health objectives.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support - Licensing (Internal) - CMB2556i in Workington
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Cumberland Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Cumberland Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Business Support - Licensing (Internal) - CMB2556i in Workington
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Cumberland Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Cumberland Council
✨Get to Know Public Sector Values
Before your interview with Cumberland Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Cumberland Council.
