Service Manager - Finance Transactions
Service Manager - Finance Transactions

Service Manager - Finance Transactions

Carlisle Full-Time 46800 - 47200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead finance operations, overseeing Accounts Payable, Receivable, and Income Management.
  • Company: Join Cumberland Council, a dynamic authority focused on improving lives and communities.
  • Benefits: Enjoy hybrid working options and a competitive salary of £56,883 - £59,198.
  • Why this job: Shape modern financial services while making a real impact in your community.
  • Qualifications: CCAB/CIMA-qualified with experience in leading finance teams required.
  • Other info: Contact Andreas Efthymiou for more details; application deadline is 28 August 2025.

The predicted salary is between 46800 - 47200 £ per year.

Service Manager – Finance Transactions

Client: Cumberland Council

Location: Cumberland (Hybrid working available, with offices across Carlisle, Workington and Whitehaven)

Salary: £56,883 – £59,198

Closing date: Thursday, 28 August 2025

Cumberland Council is a new, ambitious unitary authority with a bold vision for change.

Our aim is to improve lives through better health, fairer outcomes, thriving communities, and a resilient environment.

We’re building a council that is modern, inclusive, values-led – and powered by strong financial leadership at every level.

We’re now looking for an experienced and forward-thinking finance professional to lead our Transactions and Financial Administration Services – a critical role at the heart of our finance operations.

This is a broad and vital post with responsibility for a diverse and high-impact portfolio, including Accounts Payable, Accounts Receivable, Income Management, Banking, Taxation and Insurance Services.

As Service Manager, you’ll provide strategic oversight and operational leadership across these areas – ensuring robust controls, maximising income collection and recovery, supporting financial planning, and protecting the Council’s assets through effective risk and insurance management.

You’ll lead service transformation, develop policy and systems, and work closely with stakeholders across the Council to identify opportunities for efficiency, innovation and improvement. This is an ideal opportunity for someone who wants to shape the delivery of modern, joined-up transactional services that underpin strategic success.

We are seeking a CCAB/CIMA-qualified (or equivalent) professional with a strong operational finance background and experience leading multifunctional finance teams.

We welcome candidates from across local government and the wider public sector who can bring insight, credibility and a passion for making systems work better – for both the organisation and the people it serves.

To find out more, please contact Andreas Efthymiou at CIPFA Penna on 0203 849 2771 or at Andreas.Efthymiou@penna.com

Closing date: Thursday 28 August 2025.

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Service Manager - Finance Transactions employer: Cumberland Council

Cumberland Council is an excellent employer that champions a modern and inclusive work culture, offering hybrid working options across its offices in Carlisle, Workington, and Whitehaven. With a strong focus on employee growth and development, the council provides opportunities for finance professionals to lead transformative projects that directly impact community well-being and resilience. Join us to be part of a forward-thinking team dedicated to making a meaningful difference in the lives of residents while enjoying a competitive salary and a supportive work environment.
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Contact Detail:

Cumberland Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager - Finance Transactions

✨Tip Number 1

Familiarise yourself with Cumberland Council's vision and values. Understanding their goals for improving lives and community outcomes will help you align your experience and ideas with their mission during discussions.

✨Tip Number 2

Network with professionals in local government finance. Engaging with others in the field can provide insights into the challenges and innovations within the sector, which you can reference in conversations with the council.

✨Tip Number 3

Prepare to discuss your leadership style and experiences in managing multifunctional teams. Highlight specific examples where you've successfully led service transformations or improved financial processes, as this is crucial for the role.

✨Tip Number 4

Research current trends in public sector finance, particularly around risk management and income recovery. Being knowledgeable about these topics will demonstrate your commitment to modernising financial operations at Cumberland Council.

We think you need these skills to ace Service Manager - Finance Transactions

Financial Management
Leadership Skills
Strategic Planning
Operational Oversight
Risk Management
Stakeholder Engagement
Policy Development
Process Improvement
Accounts Payable and Receivable
Income Management
Banking and Taxation Knowledge
Insurance Services Management
Team Leadership
CCAB/CIMA Qualification
Analytical Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Service Manager - Finance Transactions position. Tailor your application to highlight relevant experience in finance operations and leadership.

Highlight Relevant Qualifications: Ensure your CV prominently features your CCAB/CIMA qualifications or equivalent, along with any relevant operational finance experience. Use specific examples to demonstrate your expertise in managing multifunctional finance teams.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for improving financial systems and your vision for service transformation. Address how your skills align with Cumberland Council's goals and values, showcasing your ability to lead and innovate.

Proofread and Edit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a finance role.

How to prepare for a job interview at Cumberland Council

✨Understand the Role

Make sure you have a clear understanding of the responsibilities of a Service Manager in Finance Transactions. Familiarise yourself with key areas such as Accounts Payable, Income Management, and Financial Administration Services. This will help you articulate how your experience aligns with the role.

✨Showcase Your Leadership Skills

As this position requires leading multifunctional finance teams, be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any experience you have in service transformation and policy development.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and strategic thinking. Prepare scenarios where you've improved efficiency or implemented innovative solutions in finance operations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Research Cumberland Council

Demonstrate your interest in the organisation by researching Cumberland Council's vision, values, and recent initiatives. Be ready to discuss how you can contribute to their goals of improving lives and creating thriving communities through effective financial management.

Service Manager - Finance Transactions
Cumberland Council

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