At a Glance
- Tasks: Provide high-quality welfare advice to residents in Carlisle.
- Company: Join a supportive team dedicated to preventing homelessness.
- Benefits: Competitive salary, permanent contract, and guaranteed interviews for eligible applicants.
- Other info: Diverse and inclusive workplace with opportunities for everyone.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Experience in welfare advice or a related field is preferred.
The predicted salary is between 32061 - 32597 € per year.
About This Opportunity
The Welfare Advice Service is part of and supports the work of the Homeless Prevention and Accommodation Services in Carlisle in meeting its statutory duties under the Housing Act 1996, Homeless Reduction Act 2017 and Domestic Abuse Act 2021.
Job Details
- Salary: £32,061 to £32,597 per annum
- Hours: 37 hours per week
- Location: Civic Centre, Carlisle
- Contract: Permanent
Role Purpose
To assist the Welfare Advice Services Manager in providing high quality, confidential, welfare advice services to all residents within the Carlisle locality area.
Contact
For more information about the role or to arrange an informal chat prior to your application, please contact Karen Shields by email at Karen.Shields@cumberland.gov.uk.
DBS Checks
This role requires a DBS check. The level of check for this role is: Enhanced DBS check with a Children’s/Adults Barred List check. Please note this role involves working in regulated activity with adults and children. It is an offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with adults and children.
Guaranteed Interviews
We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role:
- Those who consider themselves disabled as defined by the Equality Act 2010
- Those in care or who have left care and are aged 24 and under
- Those who identify as a member of the British Armed Forces community (service leavers, veterans, their partners or spouses, reservists, cadets).
Diversity, Inclusion & Adjustments
We’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Leader and also an Age Friendly Employer – to provide opportunities for everyone to thrive. If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.
Application and Interview information
- Closing date: 27/05/2026
- Interview date: TBC
Welfare Advice Officer (Internal) - CMB2510i in Carlisle employer: Cumberland Council
Cumberland Council is an exceptional employer, offering a supportive work environment that prioritises employee well-being and professional growth. Located in the heart of Carlisle, our Civic Centre fosters a culture of inclusivity and diversity, ensuring that all staff members feel valued and empowered to make a difference in the community. With competitive salaries, guaranteed interviews for eligible applicants, and a commitment to providing reasonable adjustments, we are dedicated to creating meaningful and rewarding career opportunities for all.
StudySmarter Expert Advice🤫
We think this is how you could land Welfare Advice Officer (Internal) - CMB2510i in Carlisle
✨Tip Number 1
Network like a pro! Reach out to people in the welfare advice sector or those who work at Cumberland. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching the Housing Act and related legislation. Knowing your stuff will show you're serious about the Welfare Advice Officer role and ready to make an impact.
✨Tip Number 3
Practice common interview questions with a mate. Get comfortable talking about your experience and how it relates to providing high-quality welfare advice. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, especially since we’re all about making the process smooth for you.
We think you need these skills to ace Welfare Advice Officer (Internal) - CMB2510i in Carlisle
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Welfare Advice Officer. We want to see how you can contribute to our mission in supporting residents in Carlisle!
Showcase Relevant Experience:When detailing your work history, focus on any previous roles that involved welfare advice or support services. We love seeing real-life examples of how you've made a difference in similar positions.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly see why you're a great fit for the team!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cumberland Council
✨Know Your Legislation
Familiarise yourself with the Housing Act 1996, Homeless Reduction Act 2017, and Domestic Abuse Act 2021. Understanding these laws will not only show your commitment to the role but also help you answer questions confidently about how they relate to the welfare advice services you'll be providing.
✨Showcase Your Empathy
As a Welfare Advice Officer, you'll be dealing with sensitive situations. Prepare examples from your past experiences where you've demonstrated empathy and understanding. This will highlight your ability to connect with residents and provide the support they need.
✨Prepare Questions
Think of insightful questions to ask during the interview. This could be about the team dynamics, the challenges faced in the role, or how success is measured. It shows you're genuinely interested in the position and helps you assess if it's the right fit for you.
✨Practice Confidentiality Scenarios
Since this role involves providing confidential advice, be ready to discuss how you would handle sensitive information. Prepare scenarios that demonstrate your understanding of confidentiality and your approach to maintaining it in practice.
