At a Glance
- Tasks: Lead a team to deliver top-notch finance services and enhance customer experience.
- Company: Cumberland Council, committed to improving community wellbeing and public services.
- Benefits: Competitive salary, permanent contract, and opportunities for professional development.
- Other info: Diverse and inclusive workplace with guaranteed interviews for eligible candidates.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: NVQ Level 3 or equivalent, with experience in team management and performance monitoring.
The predicted salary is between 34434 - 35412 € per year.
Cumberland Council has a bold ambition to deliver high‑quality public services, tackle inequalities and improve wellbeing across our communities. With strong values, visible leadership and a commitment to doing things differently, we are building a forward‑thinking Finance Service that will help shape a better future for Cumberland.
Key Responsibilities
- Support the Service Lead and Service Manager in the day‑to‑day delivery of a high‑quality service that meets customer needs, while optimising technology and improved processes to deliver an excellent customer experience.
- Supervise, recruit, develop and motivate staff teams to achieve effective and efficient performance.
- Responsible for performance appraisals of staff teams and appropriate development reviews, identifying key training needs and ensuring continuous professional development.
- Manage the performance of staff teams to deliver high standards across the service.
- Ensure continued compliance with statutory regulations.
- Organise and coordinate day‑to‑day allocation of workflow throughout the team, ensuring service priorities are met, the team is effectively targeted, while operating in accordance with established procedures.
About You
- Educated to NVQ Level 3 or equivalent experience.
- Experience of managing and motivating staff and allocating work with key performance indicators.
- Experience of devising, implementing, monitoring and maintaining accurate administration systems.
- Experience of change management and change behaviours to improve the customer experience.
- Experience of developing and monitoring service performance.
- Skilled in Microsoft Office (Word, Excel, PowerPoint).
Diversity, Inclusion & Adjustments
We’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. We’re a proud Disability Confident Leader and also an Age Friendly Employer – to provide opportunities for everyone to thrive. If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk. While adjustments aren’t always guaranteed, we’ll always listen and try our best to accommodate your needs.
Guaranteed Interview for:
- People who consider themselves disabled as defined by the Equality Act 2010
- People in care or who have left care and are aged 24 and under
- People who identify as a member of the British Armed Forces community (service leavers, veterans, their partners or spouses, reservists, cadets)
Purchase to Pay & Accounts Receivable Team Leader - CMB2503e in Carlisle employer: Cumberland Council
Cumberland Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in Carlisle. With a strong commitment to employee development, we offer continuous professional growth opportunities and a culture that values diversity and innovation. Join us in our mission to deliver high-quality public services while enjoying a competitive salary and the chance to make a meaningful impact in our community.
StudySmarter Expert Advice🤫
We think this is how you could land Purchase to Pay & Accounts Receivable Team Leader - CMB2503e in Carlisle
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who work at Cumberland Council. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching the council's values and recent projects. Show us that you’re not just another candidate; you’re genuinely interested in how you can contribute to their mission of improving community wellbeing.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past where you’ve motivated a team or improved processes. We want to hear how you can bring that experience to the Purchase to Pay & Accounts Receivable role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our forward-thinking Finance Service.
We think you need these skills to ace Purchase to Pay & Accounts Receivable Team Leader - CMB2503e in Carlisle
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the key responsibilities mentioned in the job description. We want to see how you can support our ambition to deliver high-quality public services!
Showcase Your Leadership Skills:Since this role involves supervising and motivating staff, be sure to include examples of your leadership experience. We love to see how you've developed teams and improved performance in previous roles.
Highlight Your Tech Savvy:Mention your proficiency in Microsoft Office and any other relevant technology you've used to optimise processes. We’re all about using tech to enhance customer experience, so show us what you’ve got!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity with Cumberland Council.
How to prepare for a job interview at Cumberland Council
✨Know Your Stuff
Make sure you understand the key responsibilities of the Purchase to Pay & Accounts Receivable Team Leader role. Brush up on your knowledge of financial processes, customer service excellence, and team management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and motivated teams in the past. Think about specific situations where you’ve improved performance or implemented changes that enhanced customer experience. This will demonstrate your capability to lead effectively in this role.
✨Be Ready for Change Management Questions
Since change management is a key part of this role, be prepared to discuss your experiences with implementing new processes or systems. Highlight any challenges you faced and how you overcame them, as well as the positive outcomes that resulted from your efforts.
✨Familiarise Yourself with Technology
As the role involves optimising technology, make sure you're comfortable discussing your experience with Microsoft Office and any other relevant software. If you have experience with financial administration systems, be ready to talk about how you've used them to improve efficiency and accuracy.
