At a Glance
- Tasks: Support individuals experiencing homelessness with accommodation and essential services.
- Company: Join a compassionate team dedicated to making a difference in the community.
- Benefits: Competitive salary, guaranteed interviews for eligible applicants, and opportunities for personal growth.
- Other info: Diverse and inclusive workplace with career development opportunities.
- Why this job: Make a real impact by helping those in need and shaping a better future.
- Qualifications: Empathy, teamwork, and a passion for supporting vulnerable individuals.
The predicted salary is between 32061 - 32597 € per year.
Salary: £32,061 to £32,597 per annum
Hours: 37 hours per week. Please note, this role requires working shifts, weekends, and providing overnight cover as part of a 24-hour service.
Location: Carlisle
Contract: Temporary (12 months)
About This Opportunity
To assist the Homeless Accommodation Manager, Assistant Manager and Senior Homeless Accommodation Officer in the delivery of a 24-hour direct access quality community-based accommodation service providing housing related support to people experiencing homelessness in fulfilment of the Councils statutory duties towards housing applicants under the Housing Act 1996 parts VI and VII. To be responsible for checking residents in and out of homeless temporary accommodation dealing with accidents, incidents and emergencies; carrying out and regular health and safety checks and reporting concerns; reporting repairs and monitoring property standards; and preparing rooms for re-let. To be responsible for providing housing related support services and conducting regular assessments of need focused on rehousing, health and wellbeing, working with internal teams and external partners to access appropriate interventions for all residents within Carlisle’s homeless accommodation portfolio.
Who We’re Looking For
We’re looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities. We’re also about potential over perfection and we can help you grow in the role and thrive in your career. Be sure to take a look at the post specification for the essential criteria for this role.
Contact
For more information about the role or to arrange an informal chat prior to your application, please contact Tammie Rhodes by email at Tammie.Rhodes@cumberland.gov.uk
DBS Checks
This role requires a DBS check. The level of check for this role is: Enhanced DBS check with a Children’s and Adults Barred List check. This role involves working in regulated activity with adults and children. It is an offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with adults and children.
Guaranteed Interviews
We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role:
- Those who consider themselves disabled as defined by the Equality Act 2010
- Those in care or who have left care and are aged 24 and under
- Those who identify as a member of the British Armed Forces community (service leavers, veterans, their partners or spouses, reservists, cadets).
Diversity, Inclusion & Adjustments
We’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Leader and also an Age Friendly Employer – to provide opportunities for everyone to thrive. If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.
Application and Interview Information
Closing date: 31/05/2026
Interview date: TBC
Please note this role may close early subject to demand. If you’re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.
Homeless Accommodation Officer x2 - CMB2509e in Carlisle employer: Cumberland Council
As a Homeless Accommodation Officer with us in Carlisle, you will be part of a compassionate and collaborative team dedicated to making a real difference in the lives of those experiencing homelessness. We offer a supportive work culture that prioritises employee growth and development, alongside a commitment to diversity and inclusion, ensuring that every voice is heard and valued. With flexible working hours and a focus on empowering our staff, this role provides a meaningful opportunity to contribute to your community while advancing your career.
StudySmarter Expert Advice🤫
We think this is how you could land Homeless Accommodation Officer x2 - CMB2509e in Carlisle
✨Tip Number 1
Get to know the organisation's values inside out! When you’re chatting with them, drop in how your own values align with theirs. It shows you’re not just a good fit for the role, but for the team too!
✨Tip Number 2
Don’t just sit back and wait for the interview; reach out! If you can, have an informal chat with Tammie Rhodes before applying. It’s a great way to get the inside scoop and show your enthusiasm.
✨Tip Number 3
Prepare some real-life examples of how you’ve handled tough situations or supported others in need. This role is all about compassion and support, so having those stories ready will make you stand out.
✨Tip Number 4
Make sure to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Homeless Accommodation Officer x2 - CMB2509e in Carlisle
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing your application, take a good look at the job description. Make sure you understand what we're looking for in a candidate and how your skills align with the role of Homeless Accommodation Officer.
Showcase Your Values:We want to see how you embody our core values: ambitious, collaborative, compassionate, empowering, and innovative. Use examples from your past experiences to demonstrate how you live these values in your work.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to highlight your relevant experience and skills that match the essential criteria outlined in the job description. This shows us you're genuinely interested in the role.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cumberland Council
✨Know Your Stuff
Make sure you understand the key responsibilities of a Homeless Accommodation Officer. Familiarise yourself with the Housing Act 1996 and be ready to discuss how you can support individuals experiencing homelessness. This shows your commitment and knowledge about the role.
✨Showcase Your Values
This role is all about embodying core values like compassion and collaboration. Think of examples from your past experiences where you've demonstrated these qualities, especially in challenging situations. Be prepared to share these stories during the interview.
✨Prepare for Scenarios
Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Practice responding to potential situations you might face on the job, such as dealing with difficult residents or managing health and safety checks.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Inquire about the team dynamics, the support available for staff, or how success is measured in this role. This not only shows your interest but also helps you gauge if the organisation is the right fit for you.
