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- Tasks: Join the Registration Team to assist customers with vital registrations and ceremonies.
- Company: Cumberland Council, committed to diversity and inclusion.
- Benefits: Competitive salary, extensive training, and career progression opportunities.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong organisational skills and a passion for customer service.
- Other info: Guaranteed interviews for eligible applicants and a supportive work environment.
The predicted salary is between 26403 - 33366 £ per year.
Entry Level Salary: £26,403
Intermediate Salary: £27,711
Final Salary: £33,366 - £34,314
You will commence post as an Entry Level Registration Officer, progressing to Intermediate and then finally a Registration Officer. This role is available on a permanent Full Time basis.
What we’re looking for:
- High level organisational skills and the ability to manage your time well.
- A professional role that requires attention to detail.
- The ability to remain calm and think logically, able to interpret statutory information.
- An interest in a challenging job with varying demands.
- A problem solver and a quick thinker.
- A desire to work in a strong team with the customer at the heart of all we do.
- A willingness to be part of a fast changing environment with strong historic ties.
- Confidence and good public speaking skills.
- A role you will find rewarding.
If you can say "I do" to the above then this role could be your perfect match!
We are looking for the right person in Carlisle to help us meet the needs of customers attending the Registration Offices to register births, deaths and still-births as well as make arrangements for their wedding civil partnership or citizenship ceremony amongst other things!
Although similar experience is helpful it is not essential as there will be an extensive training programme of up to 2 years to progress the successful individual to the role of Registration Officer. There will be a mix of eLearning, observations, coaching, assessments and research & reflection.
You will work frontline with our clients throughout your training, initially with a mentor and gradually able to work without direct supervision. There will be a need to work at different sites around the county to ensure we provide you with the full experience required.
If you feel this is the role for you then go for it and we look forward to welcoming you on board!
For more information about the role or to arrange an informal chat prior to your application, please contact Stephen Lawrence by email at Stephen.lawrence@cumberland.gov.uk.
This role requires a DBS check. The level of check for this role is - Basic DBS Check.
We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role:
- Those who consider themselves disabled as defined by the Equality Act 2010.
- Those in care or who have left care and are aged 24 and under.
- Those who identify as a member of the British Armed Forces community (service leavers, veterans, their partners or spouses, reservists, cadets).
If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application.
We’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Employer and also an Age Friendly Employer – to provide opportunities for everyone to thrive.
If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.
Easily apply by submitting your CV and answering a few short questions.
Closing date: 13/02/2026
Interview date: TBA
Please note this role may close early subject to demand. If you’re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.
Entry Level Registration Officer - CMB2262i in Carlisle employer: Cumberland Council
Contact Detail:
Cumberland Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entry Level Registration Officer - CMB2262i in Carlisle
✨Tip Number 1
Get to know the company! Research Cumberland Council and understand their values, especially around customer service and community engagement. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your public speaking skills! Since this role involves interacting with clients, being confident in your communication is key. Try rehearsing common interview questions out loud or even in front of friends to build your confidence.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed your time effectively or solved problems in the past. This will demonstrate that you have what it takes to handle the varied demands of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, if you meet the guaranteed interview criteria, you’ll have a better chance of landing that interview!
We think you need these skills to ace Entry Level Registration Officer - CMB2262i in Carlisle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Entry Level Registration Officer role. Highlight your organisational skills, attention to detail, and any relevant experience, even if it's not directly related.
Answer Questions Thoughtfully: When you get to the short questions, take your time! Think about how your experiences relate to the job description. Show us your problem-solving skills and how you stay calm under pressure.
Show Your Enthusiasm: Let your passion for the role shine through in your application. We want to see that you're excited about working with customers and being part of a team that makes a difference in people's lives.
Apply Early: Don’t wait until the last minute to submit your application! The role may close early if we get a lot of interest, so get your application in as soon as you can through our website.
How to prepare for a job interview at Cumberland Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Entry Level Registration Officer. Familiarise yourself with the tasks involved, such as registering births and deaths, and think about how your skills align with these duties.
✨Showcase Your Organisational Skills
Since the role requires high-level organisational skills, prepare examples from your past experiences where you've successfully managed your time or handled multiple tasks. This will demonstrate your ability to thrive in a fast-changing environment.
✨Practice Public Speaking
As public speaking is a key part of the job, practice answering common interview questions out loud. You could even do a mock interview with a friend to build your confidence and ensure you can articulate your thoughts clearly.
✨Emphasise Problem-Solving Abilities
Think of specific instances where you've had to solve problems quickly and logically. Be ready to discuss these during your interview, as this will show that you can handle the varying demands of the role effectively.
