At a Glance
- Tasks: Lead the development of Cumberland’s Education and SEND offers to improve accessibility and transparency.
- Company: Join a supportive team dedicated to enhancing education for families and professionals.
- Benefits: Competitive salary, collaborative environment, and the chance to make a real impact.
- Other info: Guaranteed interviews for eligible applicants and a commitment to diversity and inclusion.
- Why this job: Be at the forefront of improving education experiences for children and young people.
- Qualifications: Experience in SEND or education information and strong communication skills required.
The predicted salary is between 32061 - 32597 £ per year.
Salary: £32,061 to £32,597 per annum
Hours: 37 hours per week
Location: Cumbria House, Carlisle
Contract: Fixed-term (2 years)
This role is available on a fixed-term basis.
About the role
We are recruiting an Education Information Officer to lead the development of Cumberland’s Education offer, SEND Local Offer and Local Inclusion & SEND Offer (LISO). This is a critical role at the centre of improving transparency, accessibility and trust across the Education and SEND system. High-quality, accessible information is essential for families and professionals to make informed decisions. You will play a central role in ensuring our Education and SEND information is accurate, co-produced and meets statutory requirements—directly supporting better experiences and outcomes.
Responsibilities
- Leading the development and ongoing improvement of the Education Offer, Local Offer and LISO
- Ensuring all information is accurate, accessible and compliant with statutory guidance
- Establishing governance and quality assurance processes for content
- Coordinating co-production with children, young people, families and partners
- Monitoring usage data and feedback to continuously improve information
- Working across education, health, social care and digital teams to ensure consistent messaging
Qualifications
- Experience working with SEND or education information
- Ability to translate complex systems into clear, user‑friendly content
- Passion for co-production and user experience
- Strong communication and stakeholder engagement skills
- Understanding of statutory duties and accessibility standards
Benefits
- A key role in improving how the SEND system communicates and connects
- The opportunity to influence system transparency and trust
- Experience working across multiple services and strategic programmes
- A supportive and collaborative team environment
Guaranteed Interviews
We offer guaranteed interviews to applicants who meet the essential criteria, including:
- Individuals who consider themselves disabled under the Equality Act 2010
- Individuals in care or who have left care and are aged 24 and under
- Individuals who identify as a member of the British Armed Forces community (service leavers, veterans, partners, spouses, reservists, cadets)
Diversity, Inclusion & Adjustments
We’re dedicated to enhancing workplace diversity and encourage applications from all backgrounds. We are a proud Disability Confident Leader and an Age Friendly Employer. If you require reasonable adjustments, please contact Resourcing@Cumberland.gov.uk.
Contact
For more information or to arrange an informal chat, please contact Natalie Bevan by email at natalie.bevan@cumbria.gov.uk.
Application Details
Closing date: 12 June 2026. Please apply well before the closing date; applications will not be accepted after the role has closed.
Education Information Officer - CMB2536e in Carlisle employer: Cumberland Council
Cumberland is an exceptional employer, offering a supportive and collaborative work environment where you can make a meaningful impact on the education system in Cumbria. As an Education Information Officer, you will have the opportunity to lead initiatives that enhance transparency and accessibility for families and professionals, while benefiting from guaranteed interviews for diverse candidates and a commitment to workplace inclusivity. Join us to be part of a team dedicated to improving outcomes for children and young people with special educational needs and disabilities.
StudySmarter Expert Advice🤫
We think this is how you could land Education Information Officer - CMB2536e in Carlisle
✨Tip Number 1
Network like a pro! Reach out to people in the education sector, especially those involved with SEND. A casual chat can lead to insider info about job openings or even a recommendation.
✨Tip Number 2
Show your passion! When you get the chance to meet potential employers, whether at events or interviews, let your enthusiasm for improving education and SEND systems shine through. It’s all about making that personal connection.
✨Tip Number 3
Prepare for interviews by researching the latest trends in education and SEND. Being knowledgeable about current issues will help you stand out and show that you’re committed to making a difference.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and land that dream job. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Education Information Officer - CMB2536e in Carlisle
Some tips for your application 🫡
Know the Role Inside Out:Before you start writing, make sure you really understand what the Education Information Officer role is all about. Dive into the job description and highlight key responsibilities and qualifications. This will help us tailor your application to show how you fit perfectly!
Showcase Your Experience:When detailing your experience, focus on your work with SEND or education information. Use specific examples that demonstrate your ability to translate complex systems into user-friendly content. We want to see how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Avoid jargon and make sure your writing is accessible. Remember, we’re looking for someone who can communicate effectively, so let your writing reflect that skill!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, it shows you’re keen on joining our team at StudySmarter. We can’t wait to hear from you!
How to prepare for a job interview at Cumberland Council
✨Know Your Stuff
Make sure you’re well-versed in the specifics of the Education Information Officer role. Familiarise yourself with the SEND system, statutory requirements, and the importance of co-production. This will help you demonstrate your understanding and passion for the role during the interview.
✨Showcase Your Communication Skills
Since this role involves strong communication and stakeholder engagement, prepare examples that highlight your ability to convey complex information clearly. Think about times when you’ve successfully collaborated with diverse groups or simplified intricate processes for better understanding.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, ongoing projects, and how success is measured in this role. This shows your genuine interest and helps you assess if the organisation aligns with your values.
✨Emphasise Your Experience
Be ready to discuss your previous experience with SEND or education information. Highlight specific achievements or projects where you improved accessibility or transparency. Use metrics or feedback to back up your claims, as this adds credibility to your experience.
