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- Tasks: Patrol roads, issue parking notices, and assist the public with parking queries.
- Company: Cumberland Council, committed to community engagement and road safety.
- Benefits: Competitive salary, supportive environment, training opportunities, and guaranteed interviews for eligible applicants.
- Other info: Diversity-focused employer offering reasonable adjustments for applicants.
- Why this job: Make a positive impact on local communities while developing your career.
- Qualifications: GCSEs in Maths and English, valid driving licence, and customer service experience.
The predicted salary is between 28598 - 29540 £ per year.
Salary: £28,598 - £29,540 per annum
Hours: 37 Hours weekly
Location: Civic Centre, Carlisle
Contract: Permanent
About This Opportunity
Are you passionate about road safety and traffic management? Cumberland Council is seeking a dedicated Civil Enforcement Officer to join our team. In this role, you will be responsible for patrolling roads and off-street parking areas, issuing Penalty Charge Notices for parking violations, and ensuring the proper functioning of parking equipment. You will also attend adjudication hearings and provide courteous advice to the public on parking-related matters. At Cumberland Council, we value teamwork, professionalism, and community engagement. We offer a supportive work environment and opportunities for training and development. Join us in making a positive impact on our local economy and communities!
Who We’re Looking For
To be successful in this role, you should have GCSE passes in Mathematics and English, a valid driving licence, and basic computer skills. Previous experience in enforcement and customer service is essential. You must be willing to work shifts, including evenings, weekends, and Bank Holidays, and be able to travel across Cumberland. We’re also about potential over perfection and we can help you grow in the role and thrive in your career.
Contact
For more information about the role or to arrange an informal chat prior to your application, please contact helen.graham@cumberland.gov.uk
DBS Checks
This role requires a DBS check. The level of check for this role is – Standard DBS
Guaranteed Interviews
We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role:
- Those who consider themselves disabled as defined by the Equality Act 2010
- Those in care or who have left care and are aged 24 and under
- Those who identify as a member of the British Armed Forces community (service leavers, veterans, their partners or spouses, reservists, cadets)
Diversity, Inclusion & Adjustments
We’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Leader and also an Age Friendly Employer – to provide opportunities for everyone to thrive. If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.
Easily apply by submitting your CV and answering a few short questions.
Application and Interview information
Closing date: 08/03/2026
Interview date: w/c 23/03/2026
Please note this role may close early subject to demand. If you’re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.
Civil Enforcement Officer - CMB2364re in Carlisle employer: Cumberland Council
Contact Detail:
Cumberland Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer - CMB2364re in Carlisle
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities of a Civil Enforcement Officer and think about how your skills match up. This will help you stand out during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees at Cumberland Council on LinkedIn. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to enforcement and customer service. Role-playing with a friend can help you feel more confident when it’s your turn in the hot seat.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, you’ll find all the details you need to tailor your application to what Cumberland Council is looking for.
We think you need these skills to ace Civil Enforcement Officer - CMB2364re in Carlisle
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for road safety and traffic management shine through. We want to see that you genuinely care about making a positive impact in our communities!
Tailor Your CV: Make sure your CV highlights your relevant experience in enforcement and customer service. We’re looking for specific examples that demonstrate how you've handled similar situations in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand.
Apply Early: Don’t wait until the last minute! We might close the role early if we get a lot of applications, so it’s best to submit your application through our website as soon as you can.
How to prepare for a job interview at Cumberland Council
✨Know Your Role
Familiarise yourself with the responsibilities of a Civil Enforcement Officer. Understand the importance of road safety and traffic management, and be ready to discuss how your previous experience in enforcement and customer service aligns with these duties.
✨Showcase Your Skills
Highlight your GCSE passes in Mathematics and English, as well as your basic computer skills. Be prepared to give examples of how you've used these skills in past roles, especially in situations that required attention to detail and effective communication.
✨Demonstrate Team Spirit
Cumberland Council values teamwork and community engagement. Think of examples where you’ve worked collaboratively with others or contributed positively to your community. This will show that you’re a good fit for their supportive work environment.
✨Prepare for Scenarios
Anticipate questions about handling difficult situations, such as dealing with irate members of the public or making tough decisions on the job. Practising your responses can help you feel more confident and articulate during the interview.