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- Tasks: Ensure the Civic Centre is safe and welcoming while performing various hands-on duties.
- Company: Join Cumberland Council, a community-focused organisation dedicated to positive change.
- Benefits: Competitive salary, full training, and guaranteed interviews for eligible applicants.
- Why this job: Play a vital role in supporting civic traditions and frontline services.
- Qualifications: Dependable, practical, and confident with good communication skills.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
The predicted salary is between 15453 - 15453 £ per year.
Salary: £15,453 (pro rata equivalent per annum)
Hours: 22 hours per week
Location: Carlisle
Contract: 12 months
We are looking for a reliable and customer‑focused Civic Centre Keeper to join our Facilities Team. This front‑facing role helps ensure the Civic Centre is safe, secure, and welcoming for staff, councillors, visitors, and the Mayor.
What You’ll Do
- Provide daily security for the Civic Centre, including opening, locking, and responding to alarms.
- Carry out basic building checks, minor maintenance, and safety inspections.
- Deliver mail, manage meeting room setups, and support general janitorial tasks.
- Assist staff, the public, and contractors, including during emergencies.
- Perform ceremonial duties as Mayor’s Sergeant, supporting official events and managing the Mayor’s regalia.
About You
You’ll be dependable, practical, and confident working with the public. You’ll have good communication skills, a professional attitude, and the ability to handle a varied and hands‑on workload. Experience in facilities, security, or building services is helpful but not essential.
Why Join Us
You’ll play a vital role in keeping the Civic Centre running smoothly, supporting both frontline services and civic traditions. Full training will be provided. This role is available on a fixed‑term basis.
Who We’re Looking For
We’re looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities. We’re also about potential over perfection and can help you grow in the role and thrive in your career.
Contact
For more information about the role or to arrange an informal chat prior to your application, please contact Lee Wall by email at Lee.Wall@cumbria.gov.uk.
Background Check
DBS Check: Basic DBS check required.
Guaranteed Interviews
We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role:
- Those who consider themselves disabled as defined by the Equality Act 2010
- Those in care or who have left care and are aged 24 and under
- Those who identify as a member of the British Armed Forces community (service leavers, veterans, their partners or spouses, reservists, cadets)
Diversity, Inclusion & Adjustments
We’re dedicated to enhancing the diversity of our workforce and encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Leader and also an Age Friendly Employer – to provide opportunities for everyone to thrive. If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.
Application and Interview Information
Closing date: 19th April 2026
Interview dates: 29th or 30th April 2026
If you experience any difficulties logging in to apply for this role, please contact the HR Systems team at HR.Systems@cumbria.gov.uk. Please note this role may close early subject to demand. If you’re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.
Civic Centre Keeper - CMB2434e in Carlisle employer: Cumberland Council
Contact Detail:
Cumberland Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civic Centre Keeper - CMB2434e in Carlisle
✨Tip Number 1
Get to know the Civic Centre! Familiarise yourself with the layout and key areas. This will not only help you feel more confident during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! Since this role is front-facing, being able to engage with staff and visitors is crucial. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your reliability! Think of examples from your past experiences where you’ve demonstrated dependability, whether it’s in work or personal situations. This will resonate well with the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the application process there.
We think you need these skills to ace Civic Centre Keeper - CMB2434e in Carlisle
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Civic Centre Keeper and how your skills match up. This will help you tailor your application to show us why you're the perfect fit!
Show Off Your Customer Service Skills: Since this role is all about being front-facing, highlight any experience you have with customer service. Whether it's dealing with the public or supporting staff, let us know how you've made a positive impact in previous roles.
Be Yourself in Your Application: We want to get to know the real you! Don’t be afraid to let your personality shine through in your written application. Share your passion for community service and how you embody our core values like collaboration and compassion.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Cumberland Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Civic Centre Keeper. Familiarise yourself with daily tasks like security checks, maintenance duties, and how to assist the public. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is front-facing, be prepared to discuss your experience with customer service. Think of examples where you've successfully assisted the public or handled difficult situations. Highlighting your communication skills and professional attitude will demonstrate that you’re a great fit for the team.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, such as emergencies or managing meeting room setups. Practise your responses to these scenarios, focusing on your problem-solving abilities and how you would ensure safety and security in the Civic Centre.
✨Embrace the Values of the Organisation
Familiarise yourself with the core values of the organisation: ambitious, collaborative, compassionate, empowering, and innovative. Be ready to discuss how you embody these values in your work. This will show that you align with their mission and are committed to making a positive impact in the community.