At a Glance
- Tasks: Provide excellent customer service in adult social care and support individuals' needs.
- Company: Cumberland Council, committed to diversity and community impact.
- Benefits: Competitive salary, supportive environment, and guaranteed interviews for eligible applicants.
- Other info: Temporary role with potential for career development and diverse team culture.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Passion for helping others and strong communication skills.
The predicted salary is between 34434 - 35412 £ per year.
Salary: £34,434 to £35,412 per annum
Hours: 37 hours per week
Location: Carlisle
Contract: Temporary (1 year)
About The Role
The Brokerage function is a key part of the operational delivery of adult social care. The role of the teams is to provide excellent customer services to a wide range of stakeholders including customers, practitioners and providers to ensure an individual’s care and support needs are met in the most appropriate way; identify gaps in provision to enable future commissioning activity. Through the review of a customer’s Support Plan, that defines their eligibility and outcomes, source appropriate care and support options that meet assessed need by engaging with a wide range of stakeholders. Facilitate the consideration of options with customers ensuring customer preferences are taken into consideration and evidenced in establishing and implementing the most appropriate support.
Who We’re Looking For
We’re looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities. We’re also about potential over perfection and we can help you grow in the role and thrive in your career. Be sure to take a look at the post specification for the essential criteria for this role.
Guaranteed Interviews
We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role:
- Those who consider themselves disabled as defined by the Equality Act 2010
- Those in care or who have left care and are aged 24 and under
- Those who identify as a member of the British Armed Forces community (service leavers, veterans, their partners or spouses, reservists, cadets)
If you meet one or more of the criteria above and wish to be considered for this scheme, select yes to the appropriate question during your application.
Diversity, Inclusion & Adjustments
We’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Leader and also an Age Friendly Employer – to provide opportunities for everyone to thrive. If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.
Contact
For more information about the role or to arrange an informal chat prior to your application, please contact Pam McCall by email at Pam.McCall@cumbria.gov.uk.
Application and Interview information
Closing date: Thursday 2nd July
Interview date: Thursday 16th July
Please note this role may close early subject to demand. If you’re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.
Broker - CMB2571e in Carlisle employer: Cumberland Council
Cumberland Council is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where collaboration and compassion are at the forefront. Located in Carlisle, this role not only provides a competitive salary but also guarantees interviews for applicants from diverse backgrounds, ensuring inclusivity and equal opportunities for all. With a strong commitment to employee growth and a focus on making a positive impact in the community, Cumberland Council is dedicated to empowering its workforce to thrive in their careers.
