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- Tasks: Support customers and develop essential skills in a caring environment.
- Company: Cumberland Council, dedicated to social care and community support.
- Benefits: Earn while you learn with a competitive wage and gain a recognised qualification.
- Other info: 15-month apprenticeship starting September 2026 with a supportive team.
- Why this job: Make a difference in people's lives while building your career in social care.
- Qualifications: No prior experience needed, just a passion for helping others.
The predicted salary is between 16640 - 16640 £ per year.
Cumberland Council is offering an apprenticeship opportunity in Customer Service based in Inglewood Residential Home, Wigton. This role provides the chance to gain a nationally recognised qualification while working alongside an established team within adult social care.
With a starting wage of £8.00 per hour, this position focuses on developing essential skills in administration and ICT in a supportive environment. The apprenticeship typically lasts 15 months, starting from September 2026.
Apprentice Customer Service Practitioner – Social Care in Carlisle employer: Cumberland Council
Contact Detail:
Cumberland Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Customer Service Practitioner – Social Care in Carlisle
✨Tip Number 1
Make sure to research Cumberland Council and the Inglewood Residential Home before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer service and social care. We can help you with mock interviews to boost your confidence and ensure you’re ready to impress!
✨Tip Number 3
Don’t forget to prepare some questions for your interviewers! Asking about their team dynamics or training opportunities shows that you’re keen to learn and grow within the role.
✨Tip Number 4
Apply through our website for a smoother process. We’ve got all the resources you need to make your application stand out, so let’s get you that apprenticeship!
We think you need these skills to ace Apprentice Customer Service Practitioner – Social Care in Carlisle
Some tips for your application 🫡
Show Your Passion for Social Care: When writing your application, let us know why you're excited about working in social care. Share any experiences or interests that connect you to the field, as this will help us see your genuine enthusiasm for the role.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this apprenticeship. Highlight relevant skills and experiences that align with the job description, especially in customer service and administration, so we can see how you fit into our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, as this makes it easier for us to understand your qualifications and motivations without getting lost in unnecessary details.
Apply Through Our Website: We encourage you to submit your application through our website. This ensures that your application goes directly to us and allows you to easily track your progress. Plus, it shows that you're proactive and tech-savvy!
How to prepare for a job interview at Cumberland Council
✨Know Your Stuff
Before the interview, make sure you understand what the role of an Apprentice Customer Service Practitioner involves. Familiarise yourself with the basics of adult social care and the specific duties you might be performing at Inglewood Residential Home.
✨Show Your Passion
Cumberland Council is looking for someone who genuinely cares about helping others. Be ready to share why you're interested in this apprenticeship and how you can contribute to the team. Personal stories or experiences related to social care can really make you stand out.
✨Practice Common Questions
Think about the types of questions you might be asked, such as your strengths, weaknesses, and how you handle difficult situations. Practising your answers can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you determine if it’s the right fit for you. You could ask about the training process, team dynamics, or what a typical day looks like at Inglewood Residential Home.