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- Tasks: Lead a team to support families and young people through effective organisation and resource management.
- Company: Join a compassionate organisation dedicated to improving outcomes for children and their families.
- Benefits: Enjoy hybrid working options, guaranteed interviews, and opportunities for personal growth.
- Why this job: Make a real impact in your community while developing your leadership skills in a supportive environment.
- Qualifications: Experience in supervising staff and managing budgets is essential; confidence and initiative are key.
- Other info: We value diversity and encourage applications from all backgrounds, offering reasonable adjustments as needed.
The predicted salary is between 35000 - 36000 £ per year.
Business Support Team Leader
Salary: £35,235 to £36,124 pro rata
Hours: 18.5
Location: Cumberland offices/hybrid working (Cumbria House, West Cumbria House, Parkhouse)
Contract: Permanent
About this opportunity
Would you like to support the improvement of outcomes for children, young people, and their families?
Would you like to lead a team of administrators and support the managers and teams who work directly with those families and young people?
A vacancy has arisen for a part-time, permanent Business Support Team Leader to support the Family Help, Partnerships and Youth Justice Service teams. The successful postholder will job share with the current part-time, permanent Business Support Team Leader. The Business Support Team Leader and their team provide a wide range of support to senior, service and team managers and their teams.
The Role
As Team Leader you will effectively organise resources, to meet operational needs and provide a wide range of business information, support and advice and develop robust and efficient processes.
Who are we looking for?
The ideal candidate will have experience of supervising staff, change management and budget monitoring.
We are looking for someone who is confident and possesses the ability to work independently in a busy, demanding environment, with excellent organisational skills and an ability to use their own initiative.
Who we’re looking for
We’re looking for individuals who embody our organisation\’s core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities.
We’re also about potential over perfection and we can help you grow in the role and thrive in your career.
Be sure to take a look at the post specification (below) for the essential criteria for this role.
If this sounds like you, then please get in touch!
If you would like an informal chat prior to your application, please contact: and
Guaranteed Interviews
We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role.
Those who consider themselves disabled as defined by the Equality Act 2010
Those in care or who have left care and are aged 24 and under
Armed forces veterans whose last long term substantive employer was the armed forces
If you meet one or more of the criteria above, and wish to be considered for this scheme, select \’yes\’ to the appropriate question during your application. Find out more.
Diversity, Inclusion & Adjustments
We’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Employer and also an Age Friendly Employer – to provide opportunities for everyone to thrive.
If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.
Easily apply by submitting your CV and answering a few short questions.
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Business Support Team Leader employer: Cumberland Council
Contact Detail:
Cumberland Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Team Leader
✨Tip Number 1
Familiarise yourself with the core values of our organisation: ambitious, collaborative, compassionate, empowering, and innovative. During your interactions, whether in an informal chat or interview, demonstrate how you embody these values in your previous roles.
✨Tip Number 2
Highlight your experience in supervising staff and managing change effectively. Be prepared to discuss specific examples where you've successfully led a team or implemented new processes that improved efficiency.
✨Tip Number 3
Showcase your organisational skills by discussing how you've managed resources in a busy environment. Think of instances where you've had to prioritise tasks and how that led to successful outcomes for your team.
✨Tip Number 4
If you meet any of the criteria for guaranteed interviews, make sure to indicate this in your application. This can significantly enhance your chances of being considered for the role, so don’t hesitate to highlight your eligibility.
We think you need these skills to ace Business Support Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Business Support Team Leader position. Highlight key skills such as supervision, change management, and budget monitoring in your application.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that align with the job description. Emphasise your organisational skills and ability to work independently in a busy environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting children, young people, and families. Mention how your values align with those of the organisation and provide examples of your leadership experience.
Highlight Your Commitment to Diversity: If applicable, mention your commitment to diversity and inclusion in your application. If you meet any of the guaranteed interview criteria, be sure to indicate this clearly in your application.
How to prepare for a job interview at Cumberland Council
✨Showcase Your Leadership Skills
As a Business Support Team Leader, you'll need to demonstrate your ability to supervise and lead a team. Prepare examples of how you've successfully managed staff in the past, highlighting your approach to change management and how you motivate your team.
✨Understand the Organisation's Values
Familiarise yourself with the core values of the organisation: ambitious, collaborative, compassionate, empowering, and innovative. Be ready to discuss how you embody these values in your work and how they align with your personal ethos.
✨Prepare for Operational Scenarios
Think about potential operational challenges that may arise in the role. Be prepared to discuss how you would organise resources effectively to meet these needs, showcasing your problem-solving skills and initiative.
✨Highlight Your Organisational Skills
Given the demanding environment of this role, it's crucial to demonstrate your excellent organisational skills. Share specific examples of how you've managed multiple tasks or projects simultaneously while maintaining high standards.
