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- Tasks: Provide administrative support and coordinate responses for the Community Equipment Service.
- Company: Cumberland Council is a forward-thinking local authority dedicated to improving community services.
- Benefits: Enjoy a supportive team culture, training opportunities, and a chance to make a real impact.
- Why this job: Join a compassionate team that values growth and innovation while serving the community.
- Qualifications: Experience in office administration and NVQ Level 2 or 3 (or equivalent) required.
- Other info: Guaranteed interviews for eligible applicants; we value diversity and inclusion.
The predicted salary is between 22700 - 28600 £ per year.
Join to apply for the Business Support – CMB1896e role at Cumberland Council
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Join to apply for the Business Support – CMB1896e role at Cumberland Council
Location: West Cumbria House/Cumbria House
Salary: 27,711 – 28,624
Hours: 37 hours per week
Contract: Permanent
About This Opportunity
Cumberland Council is looking for aBusiness Support Administrator to join our People Directorate, supporting the vital work of the Community Equipment Service. In this varied and rewarding role, you\’ll provide efficient administrative support, liaise with internal and external stakeholders, manage data systems, and help coordinate urgent responses all while making a real difference to the lives of people across Cumbria.
Were looking for someone with experience in office administration, excellent ICT skills, and a strong customer service ethos. A qualification at NVQ Level 2 or 3 (or equivalent experience) is essential. In return, youll be part of a supportive team culture, with opportunities for training and development, and the chance to contribute to service improvements in a forward-thinking local authority.
This role is available on a permanent basis.
Who Were Looking For
Were looking for individuals who embody our organisation\’s core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities.
Were also about potential over perfection and we can help you grow in the role and thrive in your career.
Be sure to take a look at the post specification (below) for the essential criteria for this role.
Contact
For more information about the role or to arrange an informal chat prior to your application, please contact Susan Wood by email at
Guaranteed Interviews
We offer a guaranteed interview to the following applicantsas long as your application can demonstrate you meet the essential criteria for the role.
- Those who consider themselves disabled as defined by the Equality Act 2010
- Those in care or who have left care and are aged 24 and under
- Armed forces veterans whose last long term substantive employer was the armed forces
If you meet one or more of the criteria above, and wish to be considered for this scheme, select \’yes\’ to the appropriate question during your application. Find out more.
Diversity, Inclusion & Adjustments
Were dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. Thats why were a proud Disability Confident Employer and also an Age Friendly Employer to provide opportunities for everyone to thrive.
If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing . While adjustments arent always guaranteed, well always listen and well try our best to accommodate your needs.
Application and Interview information
Easily apply by submitting your CV and answering a few short questions
- Closing date: 29th July 2025
- Interview date:TBC
Please note this role may close early subject to demand. If youre interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.
Please Read The Supporting Information
- Post Specification
Please also refer to our Careers site to find out more:
- Our Staff Benefits
- Candidate Support
- About Cumberland Council
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Business Support - CMB1896e employer: Cumberland Council
Contact Detail:
Cumberland Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support - CMB1896e
✨Tip Number 1
Familiarise yourself with Cumberland Council's core values: ambitious, collaborative, compassionate, empowering, and innovative. During your interactions, whether in networking or interviews, demonstrate how you embody these values in your previous roles.
✨Tip Number 2
Reach out to current or former employees of Cumberland Council on platforms like LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process.
✨Tip Number 3
Prepare for potential interview questions by thinking about scenarios where you've provided excellent customer service or managed data systems effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 4
Consider volunteering or engaging in community activities related to public services. This not only enhances your CV but also shows your commitment to making a difference in the community, aligning with the role's purpose.
We think you need these skills to ace Business Support - CMB1896e
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Business Support Administrator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your office administration experience, ICT skills, and customer service ethos. Use specific examples to demonstrate how you've successfully managed similar tasks in previous roles.
Showcase Your Values: Cumberland Council values ambition, collaboration, compassion, empowerment, and innovation. Make sure to reflect these values in your application by providing examples of how you embody them in your work.
Prepare for Questions: Anticipate potential questions related to your experience and how it relates to the role. Be ready to discuss your qualifications, particularly your NVQ Level 2 or 3, and how they make you a suitable candidate for this position.
How to prepare for a job interview at Cumberland Council
✨Showcase Your Administrative Skills
Make sure to highlight your experience in office administration during the interview. Be prepared to discuss specific examples of how you've efficiently managed tasks, organised data, and supported teams in previous roles.
✨Demonstrate ICT Proficiency
Since excellent ICT skills are essential for this role, be ready to talk about the software and tools you are familiar with. If possible, mention any relevant certifications or training that showcase your technical abilities.
✨Emphasise Customer Service Experience
Cumberland Council values a strong customer service ethos. Prepare to share instances where you've gone above and beyond to assist customers or stakeholders, demonstrating your commitment to providing excellent service.
✨Align with Core Values
Familiarise yourself with the organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. Think of examples from your past experiences that reflect these values and be ready to discuss them during the interview.
