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- Tasks: Provide essential admin support to help people in Cumberland live independently.
- Company: Join a compassionate team at Cumberland Council making a real difference.
- Benefits: Flexible hours, competitive salary, and opportunities for personal growth.
- Why this job: Be part of a supportive environment that values your potential and impact.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Diverse workplace with guaranteed interviews for eligible applicants.
The predicted salary is between 12792 - 14300 £ per year.
Salary: £12,792 per annum pro rata equivalent
Hours: 18.5 hours per week
Location: Community Equipment Service, Unit 16C Solway Trading Estate, Maryport
Contract: Permanent
About This Opportunity
Equipment Service (CES) provides a range of equipment and services to both Health and Social Care customers to enable people in Cumberland to continue to live at home and to remain independent for as long as possible. The service we deliver is fast paced, challenging and makes a real difference to people’s lives. We now have an exciting opportunity to join our team at Maryport. As a Business Support Assistant you will improve the outcomes for the people of Cumberland by providing efficient and effective administrative support within our team to meet operational needs and administer processes and procedures. This will involve dealing with members of the public and professionals via the phone or email and also entering accurate information into our databases.
Key Responsibilities
- Providing efficient and effective confidential and flexible administrative support and office services to designated service areas and managers as required.
- Tasks may include scanning, archiving, electronic and paper file management, handling post, creating and formatting documents, producing reports, processing forms/applications and taking notes at meetings to ensure an accurate record is produced.
- Organise meetings (which may include statutory meetings), events and co‑ordinate the travel and accommodation as necessary to support the service.
- Obtain quotes to ensure best value for money.
- Accurately entering data into the relevant systems/databases, maintaining and interrogating these to respond to queries from customers, managers and other stakeholders.
- Responding to stakeholder queries including customers, partner agencies and colleagues via telephone or in person and may include providing cover for reception and public counter duties.
- This may include individuals who can be challenging.
- Receiving, recording and balancing financial transactions including cash.
- Using E‑procurement system to order and receipt items and monitor stock levels relating to office supplies; ordering, cataloguing and distributing as required.
- To make recommendations for improvement and support service developments in related area.
Who We’re Looking For
We’re looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities. We’re also about potential over perfection and we can help you grow in the role and thrive in your career. Be sure to take a look at the post specification for the essential criteria for this role.
Contact
For more information about the role or to arrange an informal chat prior to your application, please contact Ann Marie Agnew by email at AnnMarie.Agnew@cumberland.gov.uk.
Guaranteed Interviews
We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role:
- Those who consider themselves disabled as defined by the Equality Act 2010
- Those in care or who have left care and are aged 24 and under
- Those who identify as a member of the British Armed Forces community (service leavers, veterans, their partners or spouses, reservists, cadets).
Diversity, Inclusion & Adjustments
We’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Leader and also an Age Friendly Employer – to provide opportunities for everyone to thrive. If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.
Application and Interview information
Easily apply by submitting your CV and answering a few short questions.
Closing date: 15/02/2026
Interview date: TBC
Please note this role may close early subject to demand. If you’re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.
Business Support Assistant - CMB2276e employer: Cumberland Council
Contact Detail:
Cumberland Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Assistant - CMB2276e
✨Tip Number 1
Get to know the company! Research Cumberland Council and their Community Equipment Service. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administrative support and customer service. Think about examples from your past experiences that demonstrate your skills in organisation, communication, and problem-solving.
✨Tip Number 3
Network like a pro! Reach out to current or former employees of Cumberland Council on platforms like LinkedIn. They can provide insights into the company culture and even tips on how to ace your interview.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to the community.
We think you need these skills to ace Business Support Assistant - CMB2276e
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Business Support Assistant role. Highlight any relevant administrative support experience and showcase how you embody our core values.
Be Clear and Concise: When answering the short questions, keep your responses clear and to the point. We want to see your personality shine through, but also your ability to communicate effectively.
Show Your Passion: In your application, let us know why you’re excited about this opportunity. Share your enthusiasm for helping others and how you can contribute to making a difference in the lives of people in Cumberland.
Apply Early: Don’t wait until the last minute to submit your application! We might close the role early if we get a lot of interest, so make sure you apply through our website as soon as you can.
How to prepare for a job interview at Cumberland Council
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Assistant. Familiarise yourself with tasks like data entry, managing documents, and handling stakeholder queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Skills
Prepare examples from your past experiences that highlight your administrative skills, especially in fast-paced environments. Think about times when you've successfully managed multiple tasks or dealt with challenging situations. This will help you illustrate how you can contribute to the team at the Community Equipment Service.
✨Emphasise Core Values
Cumberland Council values ambition, collaboration, compassion, empowerment, and innovation. Be ready to discuss how you embody these values in your work. Share specific instances where you've demonstrated these traits, as it will resonate well with the interviewers and align you with their organisational culture.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, the challenges faced by the service, or opportunities for professional development. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
