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- Tasks: Join a project team to analyse and support the disaggregation of ICT services.
- Company: Cumberland Council is dedicated to delivering high-quality ICT services across multiple organisations.
- Benefits: Enjoy hybrid working, flexible hours, and a supportive team environment.
- Why this job: Make a real impact in a complex project while developing your skills in a collaborative setting.
- Qualifications: Proactive individuals with experience in business analysis and project management are encouraged to apply.
- Other info: Guaranteed interviews for eligible applicants and a commitment to diversity and inclusion.
The predicted salary is between 35000 - 60000 £ per year.
Join to apply for the Business Analyst – CMB1890e role at Cumberland Council
Join to apply for the Business Analyst – CMB1890e role at Cumberland Council
Salary: 41,511 – 42,708 per annum
Hours: 37 hours per week
Contract: Fixed-Term until March 2027
Location: Hybrid working with flexibility to work remotely and from office locations in Carlisle, Workington, or Whitehaven.
About The Role
Are you an experienced Business Analyst looking for your next challenge on a project where you can make a real impact? We are looking for an experienced business analyst to help us disaggregate our ICT Hosted Service.
Cumberland Council currently provide ICT services for 2 additional organisations, under a Hosted Service arrangement. Those 2 organisations are Westmorland & Furness Council and Cumbria Fire & Rescue Service. The current Hosted Service started in April 2023 and was always intended to be an interim arrangement.
Working with the Senior Manager, ICT Hosted Service, the successful candidate will be a key part of the project team and responsible for supporting the Project Manager to develop then deliver the project that will bring this Hosted Service arrangement to an end.
This is a complex project, that will involve transferring key components of the current service (people, systems, assets, processes, etc) across to the other 2 organisations that the service currently supports.
The successful disaggregation of the current Hosted ICT Service is key to enabling Cumberland to deliver the Councils vision for ICT and in doing so to deliver the Councils broader, strategic vision, of which ICT is a key component.
The Cumberland ICT service is a team of highly skilled professionals all committed to delivering a high-quality service to all 3 of the supported organisations in a working environment that is collaborative and supportive. We aim to hire people with the skills and experience to do the job, to agree clear objectives and then give them the space to deliver.
The role is primarily home-based but there is an expectation that there will be some travel to Cumberland Council offices to run workshops and key meetings.
Key Responsibilities
As a key member of the project team, you will work with colleagues in the ICT Hosted Service and with key stakeholders across all 3 organisations to conduct analysis, gather information and data, and develop the agreed products required to enabled informed decisions to be made and to support delivery of the Hosted ICT Service disaggregation plan.
You will work closely with ICT Hosted Service disaggregation Project Manager to enable the successful delivery of the project to time, cost, and quality.
Who Were Looking For
You will be pro-active, able to work on your own initiative to deliver agreed objectives with minimal supervision and able to work as part of a team. You will have a logical, methodical approach to gathering information and analysing data, with the ability to take complex information or concepts and present them in a format that makes it easy for other to understand and use to make informed decisions. You will have experience of producing clear, evidence-based reports to ensure a risk managed approach to decision making.
You will have knowledge and experience of using various business analysis tools and techniques. You will understand key ICT concepts and be able to engage with ICT staff to extract the key information required to develop key products, including technical specifications and project briefs, to support the project.
You will have experience of working on projects throughout the project management lifecycle with a strong understanding of the principles of change management. This should include experience of engaging with business areas, using system and process analysis and technical expertise to effect change. You will also be able to provide examples of where you have used problem solving skills to develop innovative solutions.
Knowledge of public sector regulations, procurement practice and procedures would be beneficial, and you will be able to demonstrate considerable experience working in a relevant role or environment, ideally in a Local or National Government
Contact
If youd like more information about the role, or to arrange an informal chat prior to your application, please contact: nic.fell@cumbria.gov.uk
Guaranteed Interviews
We offer a guaranteed interview to the following applicantsas long as your application can demonstrate you meet the essential criteria for the role.
- Those who consider themselves disabled as defined by the Equality Act 2010
- Those in care or who have left care and are aged 24 and under
- Armed forces veterans whose last long term substantive employer was the armed forces
If you meet one or more of the criteria above, and wish to be considered for this scheme, select \’yes\’ to the appropriate question during your application. Find out more.
Diversity, Inclusion & Adjustments
Were dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. Thats why were a proud Disability Confident Employer and also an Age Friendly Employer to provide opportunities for everyone to thrive.
If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailingResourcing@Cumberland.gov.uk. While adjustments arent always guaranteed, well always listen and well try our best to accommodate your needs.
Application and Interview information
Easily apply by submitting your CV and answering a few short questions
- Closing date: Sunday 27th July 2025
- Interview date:To be confirmed
Please note this role may close early subject to demand. If youre interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.
Please Read The Supporting Information
- Post Specification
Please also refer to our Careers site to find out more:
- Our Staff Benefits
- Candidate Support
- About Cumberland Council
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Business Analyst - CMB1890e employer: Cumberland Council
Contact Detail:
Cumberland Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - CMB1890e
✨Tip Number 1
Familiarise yourself with the specific challenges and objectives of the ICT Hosted Service disaggregation project. Understanding the context will allow you to engage more effectively during discussions and demonstrate your proactive approach.
✨Tip Number 2
Network with current or former employees of Cumberland Council, especially those in the ICT department. They can provide valuable insights into the organisational culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your experience with business analysis tools and techniques relevant to the public sector. Be ready to share specific examples of how you've successfully managed projects and engaged stakeholders in similar environments.
✨Tip Number 4
Showcase your problem-solving skills by preparing a case study or example where you developed an innovative solution in a complex project. This will highlight your ability to think critically and adapt to challenges, which is crucial for this role.
We think you need these skills to ace Business Analyst - CMB1890e
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Business Analyst role at Cumberland Council. Focus on your analytical skills, project management experience, and any familiarity with ICT services.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses how your background and skills make you a great fit for this position. Mention your experience with disaggregation projects and your ability to work collaboratively with stakeholders.
Highlight Relevant Tools and Techniques: In your application, mention any business analysis tools and techniques you are proficient in. This could include data analysis software or methodologies you've used in previous roles that relate to the responsibilities outlined in the job description.
Showcase Problem-Solving Skills: Provide examples in your application of how you've successfully solved complex problems in past roles. This will demonstrate your ability to handle the challenges associated with the disaggregation of the Hosted ICT Service.
How to prepare for a job interview at Cumberland Council
✨Understand the Project Scope
Before your interview, make sure you have a clear understanding of the project scope related to the disaggregation of the ICT Hosted Service. Familiarise yourself with the key components involved, such as people, systems, and processes, so you can discuss how your experience aligns with these requirements.
✨Showcase Your Analytical Skills
Be prepared to demonstrate your analytical skills during the interview. Use specific examples from your past experiences where you successfully gathered information, conducted analysis, and presented findings in a clear and concise manner. This will highlight your ability to support informed decision-making.
✨Familiarise Yourself with Change Management Principles
Since the role involves working throughout the project management lifecycle, brush up on change management principles. Be ready to discuss how you've engaged with business areas and used system and process analysis to effect change in previous roles.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your interest in the role and the organisation. Ask about the challenges they foresee in the disaggregation project or how success will be measured. This not only demonstrates your enthusiasm but also helps you gauge if the role is the right fit for you.
