We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands-on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals.
Work Schedule
- 39 hours weekly
- Must have full/open availability, including weekends and holidays
Key Responsibilities
- Assist the Store Manager in overseeing daily store operations, including opening/closing procedures, merchandising, and cash handling
- Support the Store Manager in achieving sales targets, KPIs, and profitability goals
- Supervise, coach, and motivate staff to deliver exceptional customer service
- Help manage employee scheduling, training, and performance evaluations
- Ensure compliance with company policies, health and safety standards, and loss-prevention practices
- Handle customer inquiries and complaints professionally to ensure a positive shopping experience
- Monitor inventory levels, assist with stock replenishment, and maintain visual merchandising standards
- Step in as acting Store Manager when required
Qualifications
- Previous experience in retail leadership, supervisory, or keyholder roles preferred
- Strong interpersonal and communication skills with the ability to lead and inspire a team
- Solid organisational and problem-solving abilities
- Comfortable working in a fast-paced retail environment
- Basic knowledge of POS systems, inventory management, and Microsoft Office / Google Workspace tools
- Flexible availability, including evenings, weekends, and holidays
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