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For Companies At a Glance
- Tasks: Lead daily operations, exceed customer expectations, and develop strong client relationships.
- Company: Great Bear, part of the Culina Group, excels in FMCG distribution with a customer-centric culture.
- Benefits: Enjoy 25 days annual leave, company bonuses, private medical cover, and wellness support.
- Why this job: Join a dynamic team focused on innovation and continuous improvement in a thriving environment.
- Qualifications: Degree level education and experience in high-volume warehouse operations are essential.
- Other info: We value diversity and offer extensive learning and development opportunities for all employees.
The predicted salary is between 36000 - 60000 £ per year.
Company Description
Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture.
Job Description
An exciting opportunity has arisen at our brand new site in Harworth. The Contract Operations Manager is a senior managerial position with responsibility for delivering and developing the customer contract and ensuring that strategies and business plans are in place to achieve targets and drive business performance and growth to benefit both the business and customer.To be successful in this role you must be customer centric and able to work well under pressure whilst motivating the team.
Key Duties of a Contract Operations Manager;
- Ensuring all day to day operational requirements consistently meet the customers expectations
- Exceeding customer key performance measures, holding regular customer reviews and managing and developing client relationships
- Responsible for managing and developing the existing management teams and employee relations
- Developing and implementing new initiatives and projects with the customer
- Promote a culture of innovation and continuous improvement to deliver best in class operations
- Preparing customer annual budgets and working within those financial boundaries whilst delivering improved financial performance
- Assume responsibility for managing Health & Safety, Personnel issues and Facilities across all sites
Qualifications
- Ideally educated to degree level and with a proven track record within the 3rd Party warehousing and logistics sector you will possess above average enthusiasm and commitment
- A demonstrable track record in managing high volume, service driven warehouse operations for FMCG Customers
- Track record of working closely with customers and able to illustrate examples of how they have improved the relationships
- Excellent communication skills, ability to converse at all levels, shop floor, senior management and customer
- Should be a successful leader of teams, have positive personal qualities and attributes
- Must possess enthusiasm, drive and commitment, a creative thinker and the ability work outside the box at times, required
- Experience of Open and Closed book contracts, good numerical and commercial skills are essential
Additional information
As part of our drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.
Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Benefits
Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:
- Annual Leave Competitive holiday entitlement of 25 days plus the normal bank holidays.
- Company Bonus We do our best work to succeed together. When we achieve our goals you\’ll be rewarded through our bonus scheme
- Private Medical Cover This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa
- Pension scheme we want colleagues to enjoy a comfortable retirementso we offer agreat contribution of 5%employee and 8% employer
- Life Assurance- 4 x your annual salary
- Wellness Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
- Eye Care Vouchers We can provide you with substantial savings with free eye tests and discounts on prescription glasses
- Reward & Recognition We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
- Everyday discounts- via our benefit platform you will have access to over 50 retailer discounts for everyday savings!
If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam
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Contract Operations Manager employer: Culver City Unified School District
Contact Detail:
Culver City Unified School District Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Operations Manager
✨Tip Number 1
Familiarise yourself with the FMCG sector and its specific challenges. Understanding the nuances of this industry will help you speak confidently about how you can drive performance and growth in your potential role.
✨Tip Number 2
Network with professionals in logistics and warehousing, especially those who have experience with customer contracts. Building these connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully motivated teams in high-pressure environments. Be ready to share specific examples that demonstrate your ability to exceed customer expectations.
✨Tip Number 4
Research Great Bear and their culture of innovation and continuous improvement. Tailor your conversation to reflect how your values align with theirs, showcasing your commitment to fostering a positive team environment.
We think you need these skills to ace Contract Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract management and logistics. Emphasise your achievements in customer relationship management and operational excellence, as these are key for the Contract Operations Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you've exceeded customer expectations and improved relationships in previous roles, aligning with the job description.
Highlight Leadership Skills: In your application, focus on your leadership qualities and experiences. Provide examples of how you've motivated teams and driven performance, as this is crucial for the managerial aspect of the role.
Showcase Problem-Solving Abilities: Demonstrate your ability to think creatively and implement innovative solutions. Include instances where you've successfully managed challenges in high-pressure environments, which is essential for this position.
How to prepare for a job interview at Culver City Unified School District
✨Showcase Your Customer-Centric Approach
As a Contract Operations Manager, your ability to prioritise customer needs is crucial. Prepare specific examples of how you've successfully managed client relationships and exceeded their expectations in previous roles.
✨Demonstrate Leadership Skills
This role requires strong leadership qualities. Be ready to discuss your experience in managing teams, motivating staff, and fostering a positive work culture. Highlight any initiatives you've led that improved team performance.
✨Prepare for Financial Discussions
Since you'll be responsible for budgets and financial performance, brush up on your numerical skills. Be prepared to discuss how you've managed budgets in the past and any strategies you've implemented to improve financial outcomes.
✨Emphasise Innovation and Improvement
Great Bear values a culture of innovation. Think of examples where you've introduced new initiatives or processes that enhanced operations. Be ready to explain your thought process and the impact of these changes.
