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- Tasks: Manage delivery bookings and ensure customer satisfaction with timely communication.
- Company: Join Great Bear, part of the Culina Group, known for its inclusive culture.
- Benefits: Enjoy 28 days annual leave, pension contributions, and wellness support.
- Why this job: Be part of a thriving team and shape your future in logistics.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Great opportunities for personal development and recognition for hard work.
The predicted salary is between 26000 - 36400 £ per year.
Company Description
Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive. A place where you're valued, challenged, and inspired!
Job Description
Due to continued growth, our Oldham site are now looking for a Bookings Administrator to join their team on a full time permanent basis!
Salary: £26,000 per annum.
Working hours: Monday-Friday, 8am-4pm.
As a Bookings Administrator you will be responsible for contributing to the success of the Oldham site by ensuring customer queries are dealt with in a timely and professional manner and to the satisfaction of the customer.
Key Duties Of A Bookings Administrator
- Arranging all outbound delivery bookings on behalf of our clients.
- Adding delivery information to our transport management systems.
- Communicating professionally with the clients and the team regarding any delivery issues, cancellations or delays.
- Producing packing & label instruction sheets via our excel template.
- Logging any delivery issues, delays or failures to assist with monthly reporting.
- Updating confirmed bookings, transport and pricing information.
- Organising transport with hauliers.
- Use of customer web portals, email and telephone to arrange bookings with our clients.
- Other administrative tasks as determined from time to time.
Qualifications
- Excellent Communication & Customer Service skills.
- Experience working with transport and hauliers would be desirable.
- Efficient at data entry into platforms including websites, spreadsheets and warehouse systems.
- Able to demonstrate a high attention to detail.
- The ability to prioritise workload without supervision.
- Effectively prioritise work load in order to meet set deadlines.
Additional information
As part of our drive to make Great Bear a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Benefits
- Annual Leave 28 days inclusive of the bank holidays.
- Pension scheme: We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4% employee and 4% employer.
- Life Assurance - x2 your annual salary.
- Wellness: Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
- Eye Care Vouchers: We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
- Reward & Recognition: We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
- Everyday discounts: Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!
If you meet the requirements for the above role and are looking for your next career opportunity, please apply now and become a part of our #WinningTeam!
Bookings Administrator employer: Culver City Unified School District
Contact Detail:
Culver City Unified School District Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bookings Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and transport industry, especially those who work at Great Bear or similar companies. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Prepare for the interview by researching the company culture. Great Bear values customer service and teamwork, so think of examples from your past experiences that showcase your skills in these areas. We want to see how you fit into our #WinningTeam!
✨Tip Number 3
Practice your communication skills! As a Bookings Administrator, you'll need to handle customer queries professionally. Role-play with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Great Bear. Let's make it happen!
We think you need these skills to ace Bookings Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Bookings Administrator role. Highlight your communication skills and any experience with transport and hauliers, as these are key for us at Great Bear.
Showcase Your Attention to Detail: In your application, give examples that demonstrate your attention to detail. We want to see how you ensure accuracy in data entry and manage bookings effectively.
Be Professional in Your Communication: Since you'll be dealing with customer queries, it's important to show off your professional communication style in your application. Use clear and concise language to reflect how you would interact with clients.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our #WinningTeam!
How to prepare for a job interview at Culver City Unified School District
✨Know Your Stuff
Before the interview, make sure you understand the role of a Bookings Administrator inside out. Familiarise yourself with the key duties listed in the job description, like arranging delivery bookings and using transport management systems. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated with clients or team members in the past. Think about times when you resolved issues or handled customer queries professionally. This will demonstrate your ability to thrive in a customer-centric environment.
✨Be Detail-Oriented
Attention to detail is key for a Bookings Administrator. Bring up specific instances where your attention to detail made a difference, whether it was in data entry or managing bookings. You could even mention how you’ve used Excel templates in previous roles to produce accurate packing and label instruction sheets.
✨Prioritise Like a Pro
The ability to prioritise workload without supervision is essential. Prepare to discuss how you manage your time and tasks effectively, especially under pressure. Share examples of how you've met deadlines in the past, which will reassure the interviewer that you can handle the demands of the role.