Reception Administrator in London

27th July, 2026

Reception Administrator – Construction & Fit-Out
Salary: up to £30,000 (dependent on experience) + benefits
Hours: 40 hours per week (08:00hrs – 17:00hrs)
Start: ASAP (happy to wait for a notice period)
Contract: Permanent / Full-Time – Office-based (5 days per week onsite)
Location: City of London
Are you a warm, unflappable people-person who loves being the face of a busy office and keeping everything running like clockwork!?
Culture Guru is recruiting for a confident, organised Reception Administrator for a well-established construction and fit-out business, entering an exciting period of growth and looking for a brilliant front-of-house all-rounder to be the heartbeat of their East London head office.
This role would suit someone who can greet clients, project teams and contractors with a smile and make every visitor feel welcome, someone who genuinely takes pride in a tidy, well-run office, and someone who can juggle reception duties alongside varied business administration without dropping a ball – all while being the person everyone can rely on.
The wider team is already in place, so your focus is purely on what you do best: running a seamless front-of-house and keeping the office humming. Please note this is a fully office-based role, five days a week, with no hybrid or remote working.
Responsibilities of the role, but not limited to;

• Meeting and greeting clients, professional teams and contractors, and making every visitor feel welcome
• Managing the meeting room diary – making sure rooms are set up, IT is working, refreshments are stocked and spaces are left ready for the next booking
• Answering incoming calls, taking messages, and filtering and transferring as appropriate
• Processing staff expenses and business mileage claims, liaising with the accounts team
• Setting up and managing stationery accounts and the wider office stock ordering system
• Arranging courier bookings and keeping accurate records
• Data input and record maintenance on the company CRM system
• Handling incoming and outgoing post, deliveries and offsite archiving
• Occasional scanning, printing and binding of documents, plus keeping the staff list up to date
• Supporting the Reception Manager with day-to-day office management and facilities coordination
• Being the custodian of a tidy, presentable office and helping maintain a high standard throughout
• Assisting with building maintenance and repairs – liaising with contractors and helping ensure issues are resolved promptly
• Supporting Health, Safety and Environmental administration to keep the office compliant
• Maintaining documentation for company pool cars (insurance, breakdown cover, MOT, servicing)

• Previous experience in a busy office or front-of-house environment
• A confident, professional telephone manner and a smart, presentable approach to greeting guests
• Strong attention to detail and a methodical, organised way of working
• The ability to prioritise, stay calm and stay effective under pressure
• A clear, articulate and positive communicator
• Proficient in Microsoft Office
• Comfortable working independently and using your own initiative
• Educated to GCSE grade C / level 4 (or equivalent) in English and Maths as a minimum
• Confident and assertive when needed – able to hold the line with colleagues at all levels to keep things running smoothly
• Reliable, trustworthy, energetic and a genuine team player with a real "can do" attitude