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- Tasks: Deliver exceptional customer service and manage online orders with charm.
- Company: Join a prestigious tailoring house on Savile Row, known for luxury menswear.
- Benefits: Enjoy a permanent contract with opportunities for growth in a high-end environment.
- Why this job: Be part of a gentleman’s consultancy that values elegance and personalised service.
- Qualifications: Experience in luxury retail or hospitality is essential; passion for craftsmanship is a must.
- Other info: Represent a legendary brand in Mayfair, where heritage and high standards thrive.
The predicted salary is between 36000 - 60000 £ per year.
Culture Guru is proud to be recruiting on behalf of a prestigious tailoring house located on the iconic Savile Row - a brand known not only for its exquisite garments but for curating an experience worthy of royalty.
This is far more than a retail position. It is an invitation to become part of a gentleman’s consultancy, where elegance, emotional intelligence, and personalised service sit at the core of every client interaction.
- Deliver an elevated in-store and online experience, marked by warmth, discretion, and world-class service.
- Maintain pristine store presentation and merchandising, ensuring everything from garments to tissue paper reflects the artistry of the brand.
- Handle online orders and customer enquiries with care, efficiency, and charm.
- Support stock management, visual merchandising, replenishment, and daily operational excellence.
- Exceptionally well-presented and articulate, with the ability to hold engaging conversations with ultra-high-net-worth individuals.
- Experience in high-end retail, luxury hospitality, or bespoke fashion environments.
- Passionate about craftsmanship and the art of tailoring, with a reverence for quality and detail.
- Organised, proactive, and grounded in service - always seeking to go the extra mile for the client.
This is a unique opportunity to represent a legendary tailoring brand in the heart of Mayfair, joining a team where heritage, heart, and high standards go hand in hand.
Customer Service & Sales Assistant - Immediate Start employer: Culture Guru
Contact Detail:
Culture Guru Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Sales Assistant - Immediate Start
✨Tip Number 1
Familiarise yourself with the brand's history and values. Understanding the heritage of the tailoring house will allow you to engage more authentically with potential clients and demonstrate your passion for their craftsmanship.
✨Tip Number 2
Practice your conversational skills, especially in a luxury context. Role-play scenarios where you interact with high-net-worth individuals, focusing on delivering warmth and discretion while showcasing your knowledge of bespoke tailoring.
✨Tip Number 3
Visit the store if possible, or explore their online presence thoroughly. This will give you insights into their customer experience and visual merchandising, which you can reference during your discussions with the hiring team.
✨Tip Number 4
Network within the luxury retail sector. Attend events or join groups related to high-end fashion and tailoring, as this can help you make valuable connections and gain insights that could set you apart from other candidates.
We think you need these skills to ace Customer Service & Sales Assistant - Immediate Start
Some tips for your application 🫡
Understand the Brand: Research the prestigious tailoring house and its values. Familiarise yourself with their history, craftsmanship, and the luxury menswear market to demonstrate your passion for the brand in your application.
Tailor Your CV: Highlight relevant experience in high-end retail or luxury hospitality. Emphasise skills such as customer service, emotional intelligence, and any previous roles that required engaging with ultra-high-net-worth individuals.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your understanding of the role and the brand. Use specific examples from your past experiences that showcase your ability to deliver exceptional service and maintain high standards.
Showcase Your Passion: In your application, express your enthusiasm for craftsmanship and bespoke tailoring. Mention any relevant interests or experiences that highlight your appreciation for quality and detail, which are crucial for this position.
How to prepare for a job interview at Culture Guru
✨Dress to Impress
Given the luxury nature of the brand, it's crucial to present yourself impeccably. Opt for smart attire that reflects the elegance of the tailoring house, as first impressions matter significantly in this industry.
✨Showcase Your Passion for Craftsmanship
Be prepared to discuss your appreciation for quality and detail in tailoring. Share any personal experiences or knowledge about bespoke fashion that demonstrates your genuine interest in the craft.
✨Demonstrate Emotional Intelligence
Since the role involves engaging with ultra-high-net-worth individuals, highlight your ability to connect with clients on a personal level. Prepare examples of how you've successfully navigated challenging customer interactions in the past.
✨Research the Brand
Familiarise yourself with the history and values of the tailoring house. Understanding their heritage and what sets them apart will allow you to align your answers with their ethos during the interview.
