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- Tasks: Deliver exceptional customer service and manage online orders with charm.
- Company: Join a prestigious tailoring house on Savile Row, known for luxury menswear.
- Benefits: Enjoy a permanent contract with opportunities for personal growth in a high-end environment.
- Why this job: Be part of a gentleman’s consultancy that values elegance and emotional intelligence.
- Qualifications: Experience in luxury retail or bespoke fashion is essential; passion for craftsmanship is a must.
- Other info: This role offers a unique chance to represent a legendary brand in Mayfair.
The predicted salary is between 36000 - 60000 £ per year.
Culture Guru is proud to be recruiting on behalf of a prestigious tailoring house located on the iconic Savile Row - a brand known not only for its exquisite garments but for curating an experience worthy of royalty.
This is far more than a retail position. It is an invitation to become part of a gentleman’s consultancy, where elegance, emotional intelligence, and personalised service sit at the core of every client interaction.
- Deliver an elevated in-store and online experience, marked by warmth, discretion, and world-class service.
- Maintain pristine store presentation and merchandising, ensuring everything from garments to tissue paper reflects the artistry of the brand.
- Handle online orders and customer enquiries with care, efficiency, and charm.
- Support stock management, visual merchandising, replenishment, and daily operational excellence.
- Exceptionally well-presented and articulate, with the ability to hold engaging conversations with ultra-high-net-worth individuals.
- Experience in high-end retail, luxury hospitality, or bespoke fashion environments.
- Passionate about craftsmanship and the art of tailoring, with a reverence for quality and detail.
- Organised, proactive, and grounded in service - always seeking to go the extra mile for the client.
This is a unique opportunity to represent a legendary tailoring brand in the heart of Mayfair, joining a team where heritage, heart, and high standards go hand in hand.
Customer Service and Sales Adviser - Immediate employer: Culture Guru
Contact Detail:
Culture Guru Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service and Sales Adviser - Immediate
✨Tip Number 1
Familiarise yourself with the brand's history and values. Understanding the heritage of the tailoring house will not only help you connect with potential clients but also demonstrate your genuine interest in the role during interviews.
✨Tip Number 2
Brush up on your knowledge of luxury menswear and bespoke tailoring. Being able to discuss fabrics, styles, and tailoring techniques will impress both the interviewers and clients, showcasing your passion for the craft.
✨Tip Number 3
Practice your conversational skills, especially when engaging with high-net-worth individuals. Role-playing scenarios can help you feel more comfortable and articulate when discussing products and services with discerning clients.
✨Tip Number 4
Network within the luxury retail and hospitality sectors. Attend events or join online forums where you can meet professionals in the industry. This can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace Customer Service and Sales Adviser - Immediate
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with the prestigious tailoring house and its values. Highlight your understanding of luxury menswear and bespoke tailoring in your application to show that you resonate with their brand ethos.
Tailor Your CV: Craft your CV to reflect relevant experience in high-end retail or luxury hospitality. Emphasise skills such as customer service, emotional intelligence, and any previous roles where you engaged with ultra-high-net-worth individuals.
Write a Compelling Cover Letter: In your cover letter, express your passion for craftsmanship and detail. Share specific examples of how you've gone the extra mile for clients in past roles, demonstrating your proactive approach and commitment to service excellence.
Proofread and Edit: Before submitting your application, carefully proofread all documents. Ensure there are no spelling or grammatical errors, and that your tone reflects the elegance and professionalism expected in a luxury environment.
How to prepare for a job interview at Culture Guru
✨Dress to Impress
Given the luxury nature of the brand, it's crucial to present yourself impeccably. Opt for smart attire that reflects the elegance of the tailoring house, as first impressions matter significantly in this industry.
✨Showcase Your Passion for Craftsmanship
Be prepared to discuss your appreciation for quality and detail in tailoring. Share any personal experiences or knowledge about bespoke fashion that demonstrates your genuine interest in the craft.
✨Demonstrate Emotional Intelligence
Since the role involves engaging with ultra-high-net-worth individuals, highlight your ability to connect with clients on a personal level. Prepare examples of how you've successfully navigated challenging customer interactions in the past.
✨Research the Brand
Familiarise yourself with the history and values of the tailoring house. Understanding their heritage and what sets them apart will allow you to align your answers with their ethos during the interview.
