At a Glance
- Tasks: Engage with clients, conduct viewings, and manage sales operations in a luxury real estate environment.
- Company: Join a prestigious luxury real estate business known for exceptional customer service.
- Benefits: Enjoy 25 days annual leave, private health insurance, and discounts on fitness programs.
- Why this job: Be part of a dynamic team, mentor others, and create extraordinary customer experiences.
- Qualifications: Experience in property sales, strong customer service skills, and a passion for real estate.
- Other info: Immediate start available; flexible rota pattern across weekdays and weekends.
The predicted salary is between 32000 - 60000 £ per year.
Real Estate Sales Consultant
Salary: £32,000 (£55,000 - £60,000 OTE - uncapped) + benefits
Hours: 40 hours (5 days Monday - Sunday - rota pattern)
Start: Immediate (notice periods considered)
Contract: Permanent - (onsite)
Location: London
Culture Guru is recruiting for a Real Estate Sales Consultant to deliver an unparalleled and sophisticated service to both prospective and existing customers, for a well-established, luxury real estate business. The Luxury Real Estate Sales Consultant role requires someone who can create an extraordinary customer experience that aligns seamlessly with the prestigious commitments and aspirations of this company's vision.
Responsibilities of the role include:
- Conduct in-person and virtual viewings, agent-led tours, and handle walk-in inquiries and phone calls professionally.
- Facilitate viewings and maintain communication with overseas teams while updating agents on pricing and availability.
- Ensure the sales suite, show homes, and facilities are welcoming, safe, and fully stocked with updated materials.
- Manage sales suite operations in the development manager’s absence, ensuring all areas are well-presented.
- Actively source leads through proactive outreach, call-outs, and agent collaboration while leveraging marketing leads.
- Optimize the sales database, responding promptly to inquiries with tailored information to maximize conversions.
- Minimize cancellations by liaising with clients, agents, and solicitors to progress reservations effectively.
- Develop marketing tools, including promotional videos, feature plots, and fact sheets, to support outreach efforts.
- Attend sales meetings, propose new ideas and incentives, and network at industry events.
- Support snagging processes, produce reports, and ensure timely resolution of issues.
- Consistently meet performance standards, including mystery shop evaluations.
- Mentor the sales team, promoting collaboration and best practices.
- Adhere to all internal processes, procedures, and reporting requirements.
Desirable attributes of the successful candidate:
- Experience with property developers, ideally in a marketing suite environment.
- Background in New Homes sales, preferably with an estate agency.
- Strong knowledge of the sales progression process.
- Dynamic, highly motivated, and quick to learn in a fast-paced setting.
- Passionate about delivering exceptional customer service with a professional, polished demeanor.
- Adaptable, proactive, results-focused, and a collaborative team player with unwavering integrity.
Why this company? Check out their benefits:
- Annual Leave: 25 days + bank holidays, increasing to 33 days with service
- Health: Private medical insurance, health assessments, express health checks, free eye tests, and flu jabs
- Family: Enhanced maternity/paternity pay
- Wellbeing: Virtual GP, Employee Assistance Programme, and Healthy Minds support
- Financial: Season ticket loan, pension contributions, and life assurance
- Fitness: Discounts on fitness and health programs
- Giving Back: Volunteer days
Apply with your CV today to avoid missing this fantastic opportunity!
⭐ Sales Executive - New Homes Real Estate ⭐ employer: Culture Guru
Contact Detail:
Culture Guru Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ⭐ Sales Executive - New Homes Real Estate ⭐
✨Tip Number 1
Familiarise yourself with the luxury real estate market in London. Understanding current trends, property values, and customer expectations will help you engage confidently during interviews and discussions.
✨Tip Number 2
Network with professionals in the real estate industry. Attend local property events or join online forums to connect with potential colleagues and gain insights into the company culture and expectations.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of specific examples where you've gone above and beyond for clients, as this role heavily emphasises creating extraordinary customer experiences.
✨Tip Number 4
Research the company’s values and mission. Being able to articulate how your personal values align with theirs can set you apart and demonstrate your genuine interest in the role.
We think you need these skills to ace ⭐ Sales Executive - New Homes Real Estate ⭐
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in real estate sales, particularly with new homes. Emphasise any previous roles where you delivered exceptional customer service or managed sales operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for real estate and your understanding of the luxury market. Mention specific skills that align with the job description, such as lead sourcing and customer engagement.
Showcase Your Achievements: In your application, include quantifiable achievements from past roles, such as sales targets met or exceeded, successful marketing campaigns, or improvements in customer satisfaction ratings.
Research the Company Culture: Familiarise yourself with the company's values and culture. Reflect this understanding in your application by mentioning how your personal values align with theirs, especially regarding customer service and teamwork.
How to prepare for a job interview at Culture Guru
✨Showcase Your Customer Service Skills
As a Sales Executive in luxury real estate, exceptional customer service is key. Prepare examples of how you've gone above and beyond for clients in previous roles, demonstrating your ability to create extraordinary customer experiences.
✨Know the Market Inside Out
Familiarise yourself with the current trends in the London real estate market, especially in new homes. Be ready to discuss recent developments, pricing strategies, and what makes this company stand out from its competitors.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview, simulating client interactions or viewings. Practice how you would handle inquiries, objections, and showcase properties to highlight your sales techniques and professionalism.
✨Demonstrate Team Collaboration
This role requires working closely with various teams. Be prepared to discuss your experience in collaborative environments, how you mentor others, and how you contribute to a positive team culture.