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- Tasks: Deliver exceptional customer experiences in luxury menswear and bespoke tailoring.
- Company: Join a prestigious tailoring house on Savile Row, known for elegance and craftsmanship.
- Benefits: Enjoy a competitive salary, annual commission, and a vibrant work culture.
- Why this job: Be part of a unique team that values heritage, heart, and high standards.
- Qualifications: Experience in high-end retail or luxury hospitality is preferred; emotional intelligence is key.
- Other info: Immediate start available; perfect for those passionate about fashion and client care.
The predicted salary is between 28000 - 32000 £ per year.
Customer Experience Sales Representative - Luxury Menswear & Bespoke Tailoring
Salary: £35,000 - £38,000 + annual commission
Hours: 40 hours
Start: Immediate (happy to wait for notice period)
Contract: Permanent
Location: West London – Mayfair
Culture Guru is proud to be recruiting on behalf of a prestigious tailoring house located on the iconic Savile Row - a brand known not only for its exquisite garments but for curating an experience worthy of royalty. This is far more than a retail position. It is an invitation to become part of a gentleman’s consultancy, where elegance, emotional intelligence, and personalised service sit at the core of every client interaction. Whether you’re engaging with a global executive or a discreet member of generational affluence, this role requires a refined presence and an intuitive approach to client care.
Responsibilities of the role, but not limited to:
- Deliver an elevated in-store and online experience, marked by warmth, discretion, and world-class service.
- Build sincere, intelligent relationships with each client, adapting your energy and communication style to suit their individual needs.
- Be informed and well-versed in global affairs, fashion, and etiquette to engage in meaningful conversation with clients from all walks of life.
- Maintain pristine store presentation and merchandising, ensuring everything from garments to tissue paper reflects the artistry of the brand.
- Handle online orders and customer enquiries with care, efficiency, and charm.
- Demonstrate detailed knowledge of garment construction, fit, and fabric, treating each piece as the living art it is.
- Support stock management, visual merchandising, replenishment, and daily operational excellence.
- Uphold the values of discretion, craftsmanship, and timeless sophistication that define this iconic tailoring house.
Desirable attributes of the successful candidate:
- Emotionally intelligent, charismatic, and confident without ego.
- Exceptionally well-presented and articulate, with the ability to hold engaging conversations with ultra-high-net-worth individuals.
- Experience in high-end retail, luxury hospitality, or bespoke fashion environments.
- Naturally adaptable - a chameleon who reads the room and tailors their approach accordingly.
- Passionate about craftsmanship and the art of tailoring, with a reverence for quality and detail.
- Organised, proactive, and grounded in service - always seeking to go the extra mile for the client.
This is a unique opportunity to represent a legendary tailoring brand in the heart of Mayfair, joining a team where heritage, heart, and high standards go hand in hand. To apply, please send your CV today!
⭐ Retail Assistant ⭐ employer: Culture Guru
Contact Detail:
Culture Guru Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ⭐ Retail Assistant ⭐
✨Tip Number 1
Familiarise yourself with the brand's history and values. Understanding the heritage of the tailoring house will allow you to engage more authentically with clients and demonstrate your passion for craftsmanship.
✨Tip Number 2
Practice your conversational skills, especially around topics like global affairs and fashion. Being well-versed in these areas will help you connect with high-net-worth individuals and showcase your emotional intelligence.
✨Tip Number 3
Visit luxury retail environments or bespoke tailoring shops to observe how they operate. Pay attention to customer interactions and store presentation, as this will give you insights into delivering an elevated client experience.
✨Tip Number 4
Network within the luxury retail and bespoke fashion community. Building relationships with professionals in the industry can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace ⭐ Retail Assistant ⭐
Some tips for your application 🫡
Understand the Brand: Before applying, take time to understand the prestigious tailoring house and its values. Familiarise yourself with their history, craftsmanship, and the luxury menswear market to tailor your application accordingly.
Craft a Tailored CV: Highlight your experience in high-end retail or luxury hospitality. Emphasise skills like emotional intelligence, client engagement, and any relevant knowledge of fashion and etiquette that aligns with the role.
Write a Compelling Cover Letter: Use your cover letter to showcase your passion for bespoke tailoring and craftsmanship. Share specific examples of how you've provided exceptional customer service and built relationships in previous roles.
Proofread and Personalise: Before submitting your application, proofread all documents for errors. Ensure your application reflects your personality and is personalised to the role, demonstrating your genuine interest in joining the team.
How to prepare for a job interview at Culture Guru
✨Dress to Impress
Given the luxury nature of the role, it's essential to present yourself impeccably. Choose an outfit that reflects the elegance and sophistication of the brand, ensuring you look polished and professional.
✨Know Your Craft
Familiarise yourself with the intricacies of garment construction, fit, and fabric. Being able to discuss these topics confidently will demonstrate your passion for tailoring and your commitment to quality.
✨Engage with Emotional Intelligence
Prepare to showcase your ability to read the room and adapt your communication style. Practice active listening and be ready to engage in meaningful conversations that resonate with high-net-worth individuals.
✨Research the Brand
Understand the history and values of the tailoring house. Being knowledgeable about their heritage and craftsmanship will not only impress your interviewers but also show your genuine interest in becoming part of their team.
