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- Tasks: Deliver exceptional customer experiences in luxury menswear and bespoke tailoring.
- Company: Join a prestigious tailoring house on Savile Row, known for elegance and craftsmanship.
- Benefits: Enjoy a competitive salary, annual commission, and a vibrant work culture.
- Why this job: Be part of a unique team that values heritage, heart, and high standards.
- Qualifications: Experience in high-end retail or luxury hospitality; emotionally intelligent and adaptable.
- Other info: Immediate start available; perfect for those passionate about fashion and client care.
The predicted salary is between 28000 - 32000 £ per year.
Customer Experience Sales Representative - Luxury Menswear & Bespoke Tailoring
Salary: £35,000 - £38,000 + annual commission
Hours: 40 hours
Start: Immediate (happy to wait for notice period)
Contract: Permanent
Location: West London – Mayfair
Culture Guru is proud to be recruiting on behalf of a prestigious tailoring house located on the iconic Savile Row - a brand known not only for its exquisite garments but for curating an experience worthy of royalty. This is far more than a retail position. It is an invitation to become part of a gentleman’s consultancy, where elegance, emotional intelligence, and personalised service sit at the core of every client interaction.
Responsibilities of the role, but not limited to:
- Deliver an elevated in-store and online experience, marked by warmth, discretion, and world-class service.
- Build sincere, intelligent relationships with each client, adapting your energy and communication style to suit their individual needs.
- Be informed and well-versed in global affairs, fashion, and etiquette to engage in meaningful conversation with clients from all walks of life.
- Maintain pristine store presentation and merchandising, ensuring everything from garments to tissue paper reflects the artistry of the brand.
- Handle online orders and customer enquiries with care, efficiency, and charm.
- Demonstrate detailed knowledge of garment construction, fit, and fabric, treating each piece as the living art it is.
- Support stock management, visual merchandising, replenishment, and daily operational excellence.
- Uphold the values of discretion, craftsmanship, and timeless sophistication that define this iconic tailoring house.
Desirable attributes of the successful candidate:
- Emotionally intelligent, charismatic, and confident without ego.
- Exceptionally well-presented and articulate, with the ability to hold engaging conversations with ultra-high-net-worth individuals.
- Experience in high-end retail, luxury hospitality, or bespoke fashion environments.
- Naturally adaptable - a chameleon who reads the room and tailors their approach accordingly.
- Passionate about craftsmanship and the art of tailoring, with a reverence for quality and detail.
- Organised, proactive, and grounded in service - always seeking to go the extra mile for the client.
This is a unique opportunity to represent a legendary tailoring brand in the heart of Mayfair, joining a team where heritage, heart, and high standards go hand in hand. To apply, please send your CV today!
⭐ Retail Assistant ⭐ employer: Culture Guru
Contact Detail:
Culture Guru Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ⭐ Retail Assistant ⭐
✨Tip Number 1
Familiarise yourself with the brand's history and values. Understanding the heritage of the tailoring house will allow you to engage more authentically with clients and demonstrate your passion for craftsmanship.
✨Tip Number 2
Brush up on your knowledge of luxury menswear and bespoke tailoring. Being well-versed in garment construction, fit, and fabric will not only impress potential employers but also help you connect with clients on a deeper level.
✨Tip Number 3
Practice your conversational skills, especially around topics like global affairs and etiquette. This role requires engaging discussions with high-net-worth individuals, so being articulate and knowledgeable will set you apart.
✨Tip Number 4
Showcase your emotional intelligence during any interactions. Demonstrating your ability to read the room and adapt your communication style will highlight your suitability for a role that prioritises personalised service.
We think you need these skills to ace ⭐ Retail Assistant ⭐
Some tips for your application 🫡
Understand the Role: Before applying, take time to fully understand the responsibilities and desirable attributes of the Retail Assistant position. Tailor your application to highlight how your skills and experiences align with the expectations of the role.
Craft a Compelling CV: Ensure your CV is polished and reflects your experience in high-end retail or luxury environments. Emphasise your emotional intelligence, adaptability, and any relevant achievements that showcase your ability to provide exceptional customer service.
Write a Tailored Cover Letter: Accompany your CV with a cover letter that speaks directly to the values of the tailoring house. Share your passion for craftsmanship and detail, and explain how you can contribute to creating an elevated client experience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in the luxury retail sector.
How to prepare for a job interview at Culture Guru
✨Dress to Impress
Given the luxury nature of the role, it's essential to present yourself impeccably. Choose an outfit that reflects the elegance and sophistication of the brand, ensuring you look polished and professional.
✨Know Your Craft
Familiarise yourself with the intricacies of garment construction, fit, and fabric. Being able to discuss these topics confidently will demonstrate your passion for tailoring and your commitment to quality.
✨Engage with Emotional Intelligence
Prepare to showcase your ability to read the room and adapt your communication style. Practice active listening and be ready to engage in meaningful conversations that resonate with high-net-worth individuals.
✨Research the Brand
Understand the history and values of the tailoring house. Being knowledgeable about their heritage and craftsmanship will not only impress your interviewers but also show your genuine interest in becoming part of their team.
